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Oregon, USA TAX FREE California, USA Warrington, UK

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jak pridat zalohu — Jak přidat zálohu a aktivovat adresu?

jak vyplnit celni deklaraci — Jak vyplnit celní deklaraci?

sledovani baliku — Jak sledovat balík?

jak vratit balik prodejci — Jak vrátit balík prodejci?

jak upravit adresu — Jak přidat a změnit doručovací adresu?

jak zadat pozadavek — Jak zadat speciální, repack a photo požadavek?

jak aktivovat premiovy ucet — Jak aktivovat prémiový účet?

jak reklamovat nedoruceny balik — Jak reklamovat nedoručený balík?

jak u baliku nahlasit chybu — Jak u balíku nahlásit chybu?

jak odeslat balik — Jak odeslat balík?

jak konsolidovat baliky — Jak konsolidovat balíky?

jak uzavrit ucet — Jak uzavřít Planet Express účet?

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Facebook Rating

4.5

4.5

惠惠

2020-07-04T12:29:56+0000

Planet Express is the worst shipping service I have ever used.- Its shipping rates are higher than its competitors. On top of this, they tag on extra charges for sending out your packages.- Its repacking service is hopeless. I requested for this twice. The first one took 3-4 business days. The second one is STILL not packed after 5 business days. Apparently, even a simple task like this takes them days and days to do. When I complained about this, the team cancelled my repack request without giving a reason. Not only is their service bad, they also give you attitude should you complain. - The packages they send out are hopelessly late. I used their USPS service which promised delivery of my package in 10-12 business days. It arrived in 20 business days. Even worse, when I asked where it is, I was given a list of lies why the package was not delivered, like the local postal operator in my country refused to deliver international packages due to Covid-19 (why even offer this service in this case?), and the package would be sent out the next working day (it was not). If you have difficulties, it is ok, just be honest. No need to give your clients the run around. It is very unprofessional.This company is the most hopelessly run one I have ever engaged the services of.Suite ID #C7178

Jenny Mora

2020-07-03T15:21:49+0000

I can not be more regretful of having found this company. They have given me the worst customer support experience I have ever received. They are just not prepare to attent business' logistics needs. I'm afraid they are prepared to give storage and shipment services to final customers, but not for business. They do not know the rules and worst of all, do not follow instructions in a process that it's unknown for them. It's been a month full of worries because of them, emails with no answer, calls not attended. If you are a business looking for international shipment reseller services, have a deeper look at your search.

Biddy Herchel

2020-07-02T03:07:45+0000

Besides FedEx rates being so high because of the glitch and having all these boxes ship late as a result.I gotta give Planet Express staff props, their ability to pack things so well, neat and tidy is amazing the job they do with packing. Great jobs guys, 👍thanks for fixing those Fedex Rate, I was going crazy for minute.

Arthur Idiatulin

2020-06-30T04:31:13+0000

They removed all shipping methods except expensive Fedex option and raised shipping rates, citing coronavirus impact. There is even no USPS option for domestic shipping. The packages are stuck in their warehouse.

Anish Vohra

2020-06-29T23:51:48+0000

I am having a horrible experience with getting my parcel from U.S to Australia using Planet Express services.First of all their fee is way more than their competitors. It was showing 170.48 USD for the delivery but when I checked online , others are charging 125 USD for the same shipment.I contacted Planet Express team and got no response for the same. They are not answering my phone too.But I don't know what went wrong and from the last few days the shipping fee is raised to 352.24 USD.I tried to reach out to the team but no reply so far.This has been a pain ful experience from me.To my surprise I tried to return the product as the shipping cost was too high and now it's showing the shipping cost back to the supplier, a Florida address is 130 USD.This is completely insane.I don't know what to do now. These guys not replying neither picking up my phone.Will not recommend them.

Vita Casmon

2020-06-24T08:57:39+0000

contrate el envío de 2 paquetes con seguro, desde Marzo no me han llegado. Me han hecho hacer reclamación, esperar plazos de respuesta de transportistas, y ahora después de 3 meses se excusan con el Covid para que siga esperando, sin saber hasta cuándo. el importe de los paquetes era poco, no quiero pensar qué pasaría si fueran paquetes más caros.lo mejor es que ya me extraviaron 1 paquete anteriormente, contratas con seguimiento y seguro, y luego todo son problemas. no contraten con ellos, busquen otras empresas que están funcionando. sólo me dan largas, 3 meses es para que hubieran llegado ya.

James Wong

2020-06-18T22:55:23+0000

Best reshipper I used - lowest Fedex shipping rates, responsive customer service. Just works as it should which is what you want from a reshipper.

Salva Tronic

2020-06-15T10:26:34+0000

Great service & Staff & Prices!

Kenny Tan

2020-06-14T14:30:57+0000

Great service with great prices. Highly recommended. 👍👍

Amit Kumar

2020-06-14T01:19:41+0000

Excellent service, helpful staff. Best shipper in the US.

Yasushi Obata

2020-06-13T03:16:29+0000

Fast,cheap and reliable.

Lina Kok - van den Bongard

2020-06-12T10:59:05+0000

I never write reviews but i was so impressed how fast my package came from the USA to The Netherlands i just had to! Thanks!

矢田健人

2020-06-11T15:41:39+0000

Quick respond, great prices, perfect re-packaging.

Pavel Štefan Fejes

2020-05-31T07:45:20+0000

They do exactly what you expect. Perfect.

Julian Vardi

2020-05-27T00:42:06+0000

I HAVE BEEN THREATENING PLANET EXPRESS FOR NEARLY 2 WEEKS AND I AM NOW POSTING THIS.PLANET EXPRESS HAVE THIS OPTION TO SHIP TO OREGON TAX FREE. THEY DON'T TELL YOU IN THE SMALL PRINT THAT ONCE IT ARRIVES IN OREGON IT STILL SHIPS VIA CALI. SO THE TINY AMOUNT SAVED YOU LOOSE ON POSTAGE IF YOU NEED THE ITEM SOON.I SENT AN ITEM FROM OREGON 2 WEEKS AGO AND IT HAS NOT ARRIVED AT PLANETS EXPRESS' PARTNER YET. I HAVE BEEN EMAILING AND BEGGING AND PLEADING TO SPEAK TO SOMEONE OR FOR SOME COMPENSATION FOR OVER A WEEK. (PLEASE MESSAGE ME PRIVATELY AND I'LL SHOW YOU COPIES OF THE EMAILS). YESTERDAY THEY TOLD ME FOR THE FIRST TIME THEY WILL HAVE AN ANSWER BY TODAY AND IT COULD BE MISSING.TODAY WAS THE FIRST TIME I REACHED SOMEONE BY PHONE AFTER OVER A WEEK AND SHE PROMISED THAT A SUPERVISOR WOULD CALL ME BACK IN ABOUT AN HOUR. THAT WAS 9 HOURS AGO.I WILL REMOVE THIS POST ONCE PLANET EXPRESS ADDRESSES THIS ISSUE AND CALLS ME!!!IN THE INTERIM IF ANYONE HAS ANY QUESTION PLEASE MESSAGE ME AND I'LL PROVIDE PROOF TO MY CLAIMS.

Alvin Campos

2020-05-26T00:10:33+0000

It is an excellent option to send things, I used it from USA to Mexico, everything arrived very fast. It is important to check that you send and not send much because otherwise you have to pay to import, preferably not more than $300 USD in merchandise.😄

Kurt Kjelgaard

2020-05-24T09:59:31+0000

Very friendly chat function - good prices and quick turnaround of packages.

Sedson Santos

2020-05-23T16:50:02+0000

The service is really friendly and professional, never let me down, the prices are way better than the others that I used before, thanks for the service!

Shuhei Yamamoto

2020-05-22T21:00:48+0000

コストパフォーマンスが良く、再梱包や発送も迅速。

Kayleigh Lou Brazier

2020-05-22T17:11:01+0000

I'd like to say a HUGE THANK YOU to Planet Express and the team.🤩🤩🤩I had a really bad experience with someone from ebay and Jennifer from the PE Team was super helpful and very empathetic. Jennifer walked me through the process every step of the way and was very kind and professional throughout. 👩🏼‍💻Jennifer is an absolute diamond!💎 I am very grateful to have had Jennifer's help and support. 🌍🌍🌍Planet Express are great and I would highly recommend them and the services they have on offer! sign up today - do not delay !👌🏼👌🏼👌🏼👌🏼👌🏼👌🏼🌍🌍🌍🌍🌍🌍🎁🎁🎁🎁🎁🎁⭐⭐⭐⭐⭐⭐💎💎💎💎💎💎

Jiří Kacetl

2020-05-21T13:05:05+0000

Great prices, very helpful customer service. Highly recommended!

Eligijus Rupšys

2020-05-19T17:50:07+0000

Great prices, super professional and helpful staff. Definitely would recommend!

Alex Achrt

2020-05-13T21:15:52+0000

I've been using Planet Express a bunch of times to order stuff in this US. Shipping prices are very competitive to Europe.Staff is always very helpfull, very simple to deal with and always offers a great experince. Thank you once again !

Glen St Leon

2020-05-09T00:18:52+0000

Awesome Service, Super fast turn around and great prices, keep it up !!

Michael Chang

2020-05-07T21:23:46+0000

Planet Express is an excellent shipping company. I have shipped over 100 packages with them and can say that their customer service is unbeatable. Would highly reccomend.

Mohamed Djenoub

2020-05-02T11:27:19+0000

Thank you very much planet express, i received my package today in Algeria.It was my first time with you and i'm very satisfied.i wish you best of luck, guys😃.

Dion Zwijnenberg

2020-04-16T10:21:15+0000

Nothing but excellent! Excellent rates, excellent website and excellent service! I recommend them to everyone that needs shipping from united states.

Naoto T Hirayama

2020-04-03T13:46:53+0000

Good service and fast shippingI recommend Planet Express:)

Ahmed Tarakhan

2020-04-02T08:06:32+0000

Secure, Fast and No Hidden Fees <3

Giota Tsimpidi

2020-03-30T20:35:48+0000

Great customer service and fast shipping! 👏

بو سلمان

2020-03-27T10:55:58+0000

موقع جميل ورخيص انصح في التعمل معه اتمنى ان يكون في المستقبل شحن بحري Abdal Majeed Shaheen

Kardinal Makava

2020-03-25T08:53:46+0000

They answered all questions i had, they are very fast and efficient. I didn think the process would be that fast. But i highly recommend them. I received my package to Botswana in a matter of days. No extra hidden costs,which i can personally say i encountered.

Giorgio Baloo

2020-03-23T06:45:02+0000

very quick service and professional!

Abdeslam Karimi

2020-03-23T01:24:41+0000

the best delivery service so far affordable price and exclusive services, it is incomparable with other companies, still waiting for promo coupons to take advantage.

AnCient Solja

2020-03-22T16:17:08+0000

I been a customer for a year and all tho i have had a few challenges i like the fast swift service.

Yassine Elakkazi

2020-03-19T18:44:39+0000

Great service!. Fast shipping, cheapest rates, and customer service is excellent.

Alen Lukacevic

2020-03-18T21:34:01+0000

Great service,shipping rices are very good.Recommended

Alonso Strokes Hinojosa

2020-03-16T21:24:23+0000

Excelente servicio! Confiable y segura plataforma de envíos.

Дамир Халиуллин

2020-03-16T17:41:14+0000

Ужасный сервис ,берут цены за дорогую доставку ,а сами отправляют дешёвой , пропадают посылки , без объяснений адекватных , вечно надо их контролировать ,могу просто зачислить их другому человеку и если вовремя это не увидеть то просто их потеряешь ,не советую данный сервис

BBx GD

2020-03-15T16:17:29+0000

Poor customer service, makes me wonder if the reviews are legit. Slow in response and they sounded like bots,repackaging and shipping fee was a joke.Too many hidden charges. Use them at your own risk!👎👎👎

ניסים ראובן

2020-03-15T13:23:52+0000

I wanted to give a service experience and reliability level after initial experienceFor me, every place that deals with international shipping transfers is measured after initial experienceI came with great optimism because I want to give full confidence and optimism because I chose the best and most reliable place to rely onMy parents educated me that it is imperative to pass on good reviews and say good words only to a place that really acted and proved its good deeds to you and I will be gratefulBut a place that works with unbelievable credibility, and lies and acts of deceit and deceit is not worthy of any words of praise and kind wordsIf you wait 40 days and see results like that it means I chose a place I should not choose!This rating came after seeing total disregard several times and no real answerReliability level of PLANET EXPRESS0After the item arrives, a wireless keyboard arrives at the warehouse address in OregonI asked several times before both PETER M and the other crew members before making the shipment because I would like to pack the shipment into a shipping package and put in the keyboard and then take out the shipment, I paid $ 5 for this action in addition and asked several times that action This is important to me in order to prevent any 100% damage expectedDespite all the return shipping requests came with no outside shipping packaging despite the promises from the PLANET EXPRESS team, the team decided to lie to me and cheat on meAnd send the shipment as it arrivedI paid extra for zero doing!Shipping arrived open, opened shipping package, touched without permission and consent on my personal item, retail packaging of item arrived torn to each sideAnd that is despite all the promises and even the extra cash I needed to pack the shipment into one shipping package into which I requested to place the keyboardDelivery time to Israel 40 days (average)In addition, ARAMEX shipping costs very expensive and exaggerated $ 37 for an item less than 2KGSince the date of 18 \ 2 \ 2020, only 40 days later I received the shipment to the address today and it arrivedAnd another USPS delivery that is delayed and not received if I wait 40 daysTo this day, I have sent hundreds of times emails to the customer service addressAnd none of them received any attention and response and caringPLANET EXPRESS is a body of liars, fraudsters, crooks, fraudsters in your financesI feel deceived, feel that I have experienced gross misuse and fraudulent fraud here, feel that I have fallen into the hands of an untrustworthy organization group and act with no honesty, full transparency, true responsibility, you have lost the trust I have given you in light of the sequence of things and the results I see in my eyesI sent dozens of emails demanding full compensation and reimbursement of all shipping costs and was completely ignoredYou see clearly the disregard for customer money, the disrespect of the public that needs deliveries and their transfer to destination countries, you see the financial exploitation and most of all the lies and deceit that are felt very well in this placeBe careful and don't get any closer to PLANET EXPRESS a very, very unreliable placeAll my attempts to get a full refund are $ 85.34I did not respond and I was completely ignored

Eduardo Argueta

2020-03-14T01:27:54+0000

Great platform, and the interface is clean and simple. Very handy, will keep using it. Recommended

Bandr Aldwsari

2020-03-13T13:24:18+0000

excellent service, good prices, trustable. they provide you all information that you need. i recommend PLANET EXPRESS.

Jordan Bishop

2020-03-13T09:52:38+0000

I'm a big fan of Planet Express, so much so that I wrote a 2,000-word review of them here: https://www.howitravel.co/planet-express-review/Here's what I like the most about their service:1. Transparent pricing structure2. Free photos of my packages3. Package consolidation that saves me moneyRead my full review for all the details.

Luis Ángel Mendoza Cáceres

2020-03-12T20:52:18+0000

Un excelente servicio, por la atención dedicada en cada una de tus dudas. Recomendable

Dimitris Goumas

2020-03-12T10:26:36+0000

Excellent & reliable,fast and cheap service...Quick respond to any request...Bravo RECCOMENDED

Yuka Sato

2020-03-12T06:42:59+0000

Planet Express is an easy-to-use service with low shipping costs.

Young Min Nam

2020-03-11T22:17:47+0000

easy sign up. so far I am quite happy with their service.

Eido Nabeshima

2020-03-11T22:17:31+0000

アメリカからの個人輸入を効率化してくれるサービスです。

Chrisa Trikili

2020-03-11T19:08:38+0000

Very good service,informs everything in email.and low prices for Europe 😊

Mariya Proykova

2020-03-11T11:31:20+0000

Great service, fast shipping and the cheapest fares you can find

とも Tomo

2020-03-11T09:32:36+0000

Excellent service and fast support

Nail Trends NZ

2020-03-11T07:27:05+0000

Planet Express provide a great service with a LOW-COST SHIPPING OPTION. Their website is super easy to navigate and they send your packages promptly once you complete the mailout on their website. The new Oregon warehouse is a real bonus because we get to save on local taxes - fantastic! The only downfall of their cheapest shipping option is that the tracking is truly minimal - but hey, the price is great 🙂. I've been using their service for over two years now and will continue to use them. Thanks Planet Express!

Takashi Narita

2020-03-11T05:54:37+0000

Super quick operation, and actually customer Service was great. CS supported me to solve the problems and answer my questions across the ocean very promptly with kind manner.

Don H Mcleod

2020-03-11T03:22:05+0000

Amazing service and a fantastic way to get around sellers who will not ship to Canada from the U.S. OR want to charge exhorbitant shipping fees! (Amazon included!) So happy I found Planet Express and will be telling all of my friends about it!!

Edan Pamay

2020-03-11T02:02:14+0000

Absolutely amazing company! I use the service to export CDs and vinyl records. I save 80% in terms of the postage for CDs and 66% for vinyl. An absolute must have for companies that ship internationally. If you don't use this service, you are an absolute fool!

Unmerited Favour

2020-03-11T00:13:07+0000

Exceptional services, great shipping quotes, yes i will absolutely recomend Planet Express.

Itotagawa Tatsuzou

2020-03-10T23:27:38+0000

Fast service and fair pricing. I want to use it next time. Thank you PlanetExpress!

Brad Collins

2020-03-10T23:15:20+0000

Have only completed one transaction with Planet Express so far, all ran very smoothly and as advised. Will use again next time.

Benmaru Shigeno

2020-03-10T21:49:36+0000

I was worried at firstNow it is indispensable.Reliable service!

Loyd Lesney

2020-03-10T20:00:22+0000

Excelente medio para realizar envios de una pagina de internet y te dan direccion en estados unidos para que lleguen tus paquetes es una excelente opcion

Mari Rose

2020-03-10T19:57:13+0000

The best experience!Thank you Planet Express with all your staff, they are always ready to support and help with all my requests and questions 👍 💯👌👏😍

Fabrizio Degni

2020-03-10T18:32:22+0000

I really liked it and... I like it! It's flexible and very accurate in any step of the workflow. I am using it and I highly suggested to have a deal with Planet Express :P

Lone Bru Kjær

2020-03-10T18:28:15+0000

Very happy Planet Express! The customer service is so helpful and answers your request so quickly. Looking forward to getting my first (but not the last) package with Planet Express :)

Mohammed Slimane Ziadi

2020-03-10T17:11:01+0000

شركة ممتازة لاعادة ارسال الطرود من الولايات المتحدة نحو كل الدول. بواسطة عدد من شركات النقل الرائدة. وباسعار معقولة جدا. الاجمل في هذه الشركة هو الوقت السريع الذي تعد فيه شحنتك باثمن جد صغير هو 2 دولار فقطA special company is concerned with re-sending the parcels you will buy from the United States towards your country anywhere in the world and It will not cost you just a few minutes.

Eduardo Llanos Cruz

2020-03-10T16:10:47+0000

Increíble servicio y con opciones de envío para todos los bolsillos.

JP Hunter

2020-03-10T15:59:23+0000

Great service and trustworthy.

Orlando Camacho

2020-03-10T15:27:48+0000

Gracias amigos de planet express me ayudaron mucho con unas compras buen servicio excelente atención una vez más muchas gracias

Ladislav Haluska

2020-03-10T14:42:36+0000

Very efficient customer service, very good set of options as to how to handle a package, competitive pricing

Srđan Đurić

2020-03-10T14:04:23+0000

Exellent service, low price shipping for Europe.

Natasa Bourneli

2020-03-10T13:38:15+0000

i totally recommend Planet Express. super service and always there to help you with anything!

Marco F. Pedrosa

2020-03-10T13:22:11+0000

Excellent services! The best company on the market! The customer service is awesome and the services are GREAT and with superior quality!Many Thanks!

Myungsoo Kim

2020-03-10T13:00:01+0000

Great !!. Excellent service and fast shipping !!

Lagpall Trd

2020-03-10T12:43:45+0000

I am new at planetexpress. it is great service and look forward to work with them for long time.

Dafni Mavromihalis

2020-03-10T12:37:19+0000

Great customer service, I'm very pleased and will continue using Planet Express in the future!

Aya Okat

2020-03-10T12:27:15+0000

Easy to use interface of Planet Express website.Their pricing is straightforward.They respond quickly to questions.They will respond politely to any trouble.I am happy with their service. It was good to use.

Renate Hoornstra

2020-03-10T12:24:33+0000

Perfect service. Never had a problem. Can't wait to know more about the warehouse in the UK that Planet Express will open in future.

Adler Costa

2020-03-10T12:19:00+0000

Taxas de serviço e frete são muito baratas.

Nikos Mamounakis

2020-03-10T12:15:06+0000

The best transfer company in the world

Natalia Buntar

2020-03-10T12:12:48+0000

Excellent Service. Cheapest, Fastest, Reliable shipping. Thank you!

Theodoros Konstantinou

2020-03-10T12:03:29+0000

The most easiest platform to use

Anwer H. Senan

2020-03-10T11:59:29+0000

I had shared my experience on YT. Click on the links bellow to check it:https://youtu.be/Rmr_zkZb7Zshttps://youtu.be/p5uEYyLqDz4

Eva Kentrota

2020-03-10T11:57:35+0000

Excellent service... And they have chepest and fast shipping. The customer service is awesome.

Ken Tucky

2020-03-10T11:57:23+0000

The ability to get a separate virtual address to shop with outside USA

Salko Skenderagic

2020-03-10T11:39:19+0000

Skvelá spoločnosť !Som nesmierne spokojný s cenami, službami a rýchlosťou spracovania zásielok! Great A+++++Ďakujem

Олеся Розова

2020-03-10T11:36:35+0000

Planet Express is just super fast delivery! Qualified employees, always very quickly and clearly answer all questions, are always ready to help.

Elinor Benchimol

2020-03-10T11:27:11+0000

I've used Planet Express for almost 2 years now and recommend them. They are my favorite forwarding company.The good: * Excellent service for both the shipping process and customer service. * "Planet Mail Express" shipping option is very cost effective. No other forwarding company (that I know of) offers such option (low price for very reasonable shipping speed). * Handle packages and special requests with great care.The bad:* Entered wrong package weight several times but corrected it after I reported the error.Ideas for the future:* Fixed shipping price for shoes (like other forwarding companies offer).* Discounts or benefits for loyal customers.

Junior Jose Vargas

2020-03-10T11:18:57+0000

planet express es excelente.

Pradeep Ekanayaka

2020-03-10T11:11:47+0000

Trusted service with most reliable effective shipping services

Olga Moisidi

2020-03-10T11:09:37+0000

Excellent Service! Especially the customer service is awesome, the guys provide you every single information and detail that you need. They have the cheapest rates and a pretty fast shipping for its price! You definitely need this! 🙂🙂

Anthea Claassen

2020-03-10T11:07:18+0000

Great and fast service. Very affordable

高木雅章

2020-03-10T10:54:00+0000

I am always helped by your polite treatment.

Magd Nuh

2020-03-10T10:52:33+0000

Great service & great support keep it up

Abdualsalam Al-tarhony

2020-03-10T10:51:43+0000

Planet is a very excellent company in terms of prices, treatment, response speed and speed of work

Aayan Mahmud

2020-03-10T10:51:24+0000

Excellent service! The contact person is super-helpful - helped me, I am using Planet Express for more than 1.5 years. thank for good service

Stelina Maletoudi

2020-03-10T10:43:13+0000

excellent service thank you

Danny Teo

2020-03-10T10:42:14+0000

Best consolidated shipping company, They can help you to receive mails as well if you are out from the country.

Takeshi Shimabukuro

2020-03-10T10:38:55+0000

easy to use and accept paypal

Myles Secomb

2020-03-10T10:35:26+0000

I use Planet Express to forward packages from the states to Australia. So far I've only used them for one package but they consolidated 10 or so packages into it. It was expensive. But it was a massive box with a couple of hundred items of clothing. I'm happy so far and will continue to use them.

Tara Pillay

2020-03-10T10:34:49+0000

By far the best Consolidated Shipping agency I've dealt with; unbeatable rates, super quick and reliable.

Andrew Artamonov

2020-03-10T10:31:10+0000

Отличный сервис. Дёшево и очень быстро

Ahmed Riyadh

2020-03-10T10:30:07+0000

Nice website.. Good price to ship to iraq

Lacie Fritzsche

2020-03-02T22:09:00+0000

This company is amazing. They intercepted something that someone attempted to scam me and steal from me, and got in contact with me and sent it back. They were so helpful the entire time.

Himanshu Shinh

2020-02-08T10:21:43+0000

Work on services offered at Oregon Warehouse

Patrick Dunster

2020-01-31T07:04:04+0000

I used this company a few times and I thought they were good, but their lack of accountability and lack of customer service is making me move my parcels as we speak. I had asked them to consolidate a dash cam and some lenses for the camera, to which they did and sent me photos. However, when the photos were sent, the camera was TOTALLY different than what I had ordered, so I started a return with the Ebay seller. I had asked Planet Express to unconsolidate the packages and send me photos, so I could send the camera back. Well these photos did also not match the original photo they sent.So now I have 2 sets of conflicting photos, and I am paying 3 times for consolidation process. When I complained, and THIS IS THE BEST reply from customer service...."We have no record of any photos for this consolidation". However, when I pointed out the Planet Express logo in the background, they said nothing....and I am waiting for a reply. To save yourself the hassle of a company that KNOWS NOTHING about ACCOUNTABILITY and customer service, avoid Planet Express. They should actually change their name to, "Planet Mess". Let's see if they remove my review....

Dasun Tharaka

2020-01-19T11:15:48+0000

my parcel didn't came to me after two months. do not use this rubbish service.

Amy Rutledge

2020-01-15T03:44:34+0000

It's a shame that it's not possible to put 0 stars. We have been waiting for a package for nineteen days and we don't know if it will be delivered. AVOID!

Aldo Antonio

2020-01-05T22:43:31+0000

He pedido una simple cotización y la puse detallada y me preguntan que en que me pueden ayudar... no saben leer o qué??? Además demoran demasiado en responder, a menos que esto cambie de inmediato, lo desrecomiendo.

Richard Doughty

2020-01-02T14:50:32+0000

They need to improve their customer service and accept responsibility for errors sooner! It took 24 days to post my parcel and I received conflicting messages regarding what was going on. Given my experience I wouldn't recommend them

Alejandro Urizar

2019-12-17T13:32:26+0000

No responden las quejas, no dan información y dejan una susceptibilidad de fraude

El Main

2019-12-16T14:37:07+0000

I’ve ordered an advent calendar in plenty of time for Xmas and it was shipped from the LA warehouse to the U.K. via Aramex. The tracking number is unrecognised and planet express answered my first email but have ignored my subsequent emails asking for an update. I would really like someone to get back to me so I can explain to my kid why her Xmas presents are missing.

Enrique Rivas

2019-12-09T16:08:38+0000

Awesome and honest service!!!

Eirini Koromila

2019-11-13T17:49:46+0000

3 months have been passed and I have not received anything...

Rosie Gagnon

2019-11-06T12:22:59+0000

Totally ridiculous! Not happy at all! Your consolidating members might be happy, but I'm not. Your competitors have been offering this no-tax service for years without requiring a membership. You lost the small advantage you had on small packages not requiring consolidation (Planet Mail Express pricing) when eBay and other online retailers started charging taxes in California.You won't regain your non-consolidating customers if you charge a membership for Oregon and/or if you can't cheap Planet Mail Express/Economy from Oregon.You should simply consider getting a special tax-free zip code like myUS has. That would be simple and not require you to move to a different state!

Danka Chupáčová

2019-11-01T09:30:38+0000

At the beginning I was sceptical if this company will really deliver my ordered goods to my country. But YES! Everything was great. The communication with employees, they sent me photos of my order, I could watch the whole shipment and the best thing, it was fast. So I can highly recommend Planet Express :)

Hilman Abrori

2019-09-20T21:26:20+0000

I feel very lucky to found you guys 😁 Unbeatable prices !I immediately closed my myus account. LoL

Maris Paskoveckis

2019-09-06T23:03:51+0000

Amazing serviss!Super fast and incredibly cheap!!!BEST IN CLASS🤗

Rae Reyes

2019-08-06T08:25:30+0000

I've been using their services and they have good customer service and a user-friendly platform. Recommend for those goods from USA to Asia.

Michael Marti

2019-08-05T19:41:33+0000

Stay away if you're in need of any assistance AFTER a shipment! I currently have two destroyed items ('thanks' to FedEx), one claim was started over a month ago (!!!) and yet after over a dozen messages, I still get the same standard copy/paste answer that I will 'soon' hear from them. It's well worth paying the extra to ship with Shipito and other companies that actually care about their customers.

Valentino Vale Sutera

2019-08-03T11:37:30+0000

Package arrived all ok great service I think I'll use it again

James Clipson

2019-07-31T01:05:54+0000

they are a front for internet scams

Pst Patient Kalukuta

2019-07-10T06:41:49+0000

I have been using them for a while now, great services. I highly recommend them to any who want to ship goods from USA

John Paragone

2019-07-10T05:50:50+0000

I highly recommend. Been using them for about a year because I live in Vietnam and haven’t been disappointed yet. A pleasure to work with.

Anita Schenk

2019-06-19T14:19:37+0000

amazing service! fast and easy to use. out of all the USA package forwarders, hands down you guys are the best.Love the several shipping options and planet's economial and express (with tracking). Please keep up the good work!!!!

Beth Goff

2019-06-13T20:48:32+0000

After experiencing a most overwhelming event with an item that I sold on Marketplace, Zach ‘s efforts and constant communication turned it in to a positive outcome and a blessing! I would highly recommend using this company and Zach, especially for any of your needs! He went above and beyond to reconcile this incident! Best wishes, Zach❣️

Candelario Chavez Chavez

2019-05-23T15:54:02+0000

excelente servicio de atención al cliente mi paquete llego rápido hasta México 21 Días desde la fecha de envío contento ya tengo mi paquete en mis manos servicio rápido y precio excelente

Marlene Tiney

2019-05-22T11:06:10+0000

Really good service at great mailing prices, I've used all options for mailing except Aramex as they have shocking reviews! Planet Express make my shipping from US to AUS so easy!

Tomoka Okada

2019-04-30T04:59:51+0000

対応が早くて親切です。日本語にもある程度対応しています。

Zac Charlesworth

2019-03-20T16:22:15+0000

I've sent 3 packages via Aramex with these guys. They haven't submitted the correct paperwork/commerical invoice all 3 times according to Aramex which has resulted in the packages being held in customs for 2 weeks while they sort it out. Very unimpressed that a freight forwarding company is unable to fill out paperwork correctly, if they can't even ship packages correctly what are they doing?

Réddouane Di Prospero

2019-02-26T06:23:22+0000

super rapide et efficace tres serieux je recommande

Didier Blaise

2019-02-15T22:49:30+0000

You guys are simply amazing and definately fully customers oriented. Package request processed usually within the same hour! My big congrats!

Arthur Marker

2019-02-06T15:58:01+0000

Not sure how I lived without Planet Express before ;) Really outstanding service and fantastic prices. Absolutely recommend to everyone who wants to send anything out of US.

Marek Ryba

2019-01-21T20:52:23+0000

Great service, helpful in mail and amazing prices I RECOMMENDED

Simo Belghiti

2019-01-10T19:02:51+0000

Great service , trusted by many friends , with cheap prices

Zuzi Boss

2019-01-10T11:55:15+0000

For me it is A+++!!! Customer service is amazing. I really feel like a valuable customer. If I could invite you for lunch or coffee or whatever, I would do so right away!!! Just received another package and i am so pleased! Za mě naprostá jednička. Péče o zákazníky je neuvěřitelná!!! Kdybych je mohla pozvat teď nekam na kafe nebo na oběd, udělám to hned!!!! ❤️❤️❤️

Van De Vakt

2018-12-26T21:48:52+0000

super it's Christmas time, but they do the best job, sending out, defiantly use again!

Thohir

2018-12-07T05:02:40+0000

I want to have paypal menthol.

Gijs Rovers

2018-11-12T18:22:04+0000

Decent prices, Promising Service!

Tango Juliet

2018-10-28T13:22:39+0000

changing my review after having the bad experience with my last 3 shipments. They are not able to manage and handle the amount of packages they are getting it seems.my package received by them on 21st of Dec and till now they are not able to decide whether it is with Aramex or with them. Ridiculuousupdate.- got an update that planet Express shipped it via aramex but aramex misplaced the package somewhere.tagged Aramex on twitter.Aramex its ur turn to justify ur stand.

Esed Smajlovic

2018-10-20T09:08:08+0000

All went well with my parcel. From Planet Express to Bosnia and Herzegovina in 17 days. Shipping price is reasonable as well.

Padmanav Chatterjee

2018-10-13T20:18:20+0000

They were very communicative and answered each of my queries before I went ahead and used their services. Had a very satisfying experience! Their services are also very affordable. Keep up the good work Planet Express.

Jose Luis Julian

2018-10-06T03:38:21+0000

very good company very fast very efficient very safe a single attention always helped me in all my doubts

Mahesh Pathirana

2018-10-05T16:54:33+0000

really great service ever i got. that's wonderful thank you so much A+++++

Ryan Gormly

2018-10-05T07:56:18+0000

Has all of the services I need, with transparent pricing arrangements.

Awei Blaq

2018-10-05T07:18:48+0000

Great Service and Good Customer Care

Mohamed Elbahja

2018-10-04T19:21:55+0000

Great service and very nice support team.thank you ;)

Petr Cáb

2018-10-04T19:08:19+0000

This shipping company is one of the best on the market i tried their service 1 times and believe me i was amazed of how low their prices are and how fast they were, so i recommend them to anyone who needs to ship at a reasonable prices with a fast shipping carriers !

Frantisek Pesek

2018-10-04T17:02:49+0000

Nejlepší přeposílací firma z US do světa

Michal Vojtko

2018-10-04T16:57:39+0000

Planet express is best of the shipping company on the market. My package was delivered during 1 week after ordering

Timur Bernikovich

2018-10-04T16:03:25+0000

Sometimes internet stores won’t accept payment from other countries. Thanks to PE I can buy these items for good price. :)

Kuldeep Aggarwal

2018-10-04T15:25:41+0000

My experience with this poor. I demanded a battery for my laptop from usa to india. And they said battery not allowed by air. Atleast they could tell me a company name which deliver by sea way

Abdelhak Elfengour

2018-10-04T15:00:12+0000

Great service, speed of shipping, well organized website and kind customer service staff

Omar Jabari

2018-10-04T14:59:00+0000

this shipping company is one of the best on the market i tried their service 2 times and believe me i was amazed of how low their prices are and how fast they were, so i recommend them to anyone who needs to ship at a reasonable price with fast shipping carriers !

Wael Shawahne

2018-10-04T14:50:38+0000

A very good and respected company and I recommend to everyone to deal with it

Yusuf M Hamad

2018-10-04T14:49:04+0000

Excellent service flexible handling and speed of shipment

Antonio Llanos

2018-09-04T17:36:03+0000

super responsables, su servicio es eficaz y economico

Omar Abdul-Aziz

2018-08-21T12:30:32+0000

Planet Express was founded in 2017, but it had an excellent start.Excellent service, free offers, incomparable prices, and best of all a very responsive team.#1 mail forwarder, highly recommended!Prices: 10/10.Shipping speed: 10/10.Team response: 10/10.Overall: 10/10.

Aaron Pinto

2018-08-20T08:26:32+0000

Excellent consolidation service with photos and quick service. Parcel was securely packed. Shipping was fast and cheap.Thank you Planet Express.

Abduliah Alhassan

2018-07-19T11:18:20+0000

Very nice company to deal with ...well business with them forever thanks

Adam Ehrenberger

2018-06-30T21:41:04+0000

Excellent service! The contact person is super-helpful - helped me even with choosing the product. The package was delivered with no damage and very fast - arrived within one week since the order (from US to Czech Republic). I will definitely use Planet Express again in the future and I would recommend it to anyone!

Lucie Opianova

2018-06-21T06:49:34+0000

Dobry den a to jim mam napsat zpravu v cestine?nebo anglictine?

Benjamin Salas

2018-06-12T17:42:27+0000

Hello Planet Express !, I thank you very much I just got my package, excellent service, recommended!

Marc Garin

2018-06-04T06:04:41+0000

The best

Ryo Fujiyoshi

2018-05-10T07:54:05+0000

They do a kind and polite work. Also, the speed of logistics can be focused on business very quickly and with confidence! !

Wael Shawahne

2018-05-01T06:53:24+0000

Lisa Moriariti

2018-04-18T23:29:04+0000

often stealing and replacing customer packaged goods

Choudhary Haroon

2018-04-11T18:23:59+0000

Manzi N. Fabrice

2018-04-04T14:23:23+0000

The worst shipping company I ever used! After a first poor experience, I decided to give another try, and it's been worst, No...HORRIBLE than the first time!!!!!

JM P Castillo

2018-03-22T20:07:52+0000

I did not encounter any problem with my shipping. Fast and reliable. The consolidation works great, compact package. And great customer service.

Vincent Hirai

2018-03-15T03:46:17+0000

We had run into problems with shipping, but planet express really came through for us! The prices are very affordable and more importantly, the customer service follows through all the way until your package arrives.

Kristin Kretzschmar

2018-02-17T13:36:43+0000

The customer service is friendly and competent. Price is the same as advertised in their shipping calculator - no hidden costs.

ML Lud

2018-02-03T01:21:08+0000

The best USA shipping address company for sure, the best customer service, the best prices (even though the prices got a bit higher this year..), I hope they don't change because I really love everything about Planet express.I hope they invest more on Planet Mail with European countries so I can send more expensive items using Planet Mail.

Zuzi Boss

2018-01-30T16:09:32+0000

Za mě naprosto super způsob, jak sem dostat věci z USA :) Nehledě na to, že tam dělá výborný člověk (který mluví česky), takže i když anglicky umím, stejně mi se vším pomohl a pomáhá. Za přebalení jsou malé poplatky (skoro žádné). Vždy vše precizně zabalené, nikdy nic nepřišlo rozbité.Když balík odesílám, systém mi dá na výběr z několika dopravců (ceny jsou reálné - žádné poplatky navíc), a já tam krásně vidím, který si co účtuje. A co je pro mě nejlepší. Jediné, co se nedá ovlivnit (i když celní deklaraci si děláte sami) je právě CLO, popř. daň. Balíky se v každé zemi posuzuji individuálně a dělají namátkou kontrolu. Už se mi stalo, že jsem CLO platila, i že to bylo OK a neplatila jsem nic ( (paradoxně to byl balík větší, těžší a více produktů). Prostě fakt záleží, kdo vám ho zrovna chytne. Jako obrovskou výhodu Planet Express považuji jejich kalkulačku, kde si před tím různě zadávám rozměry, váhu a zemi doručení - abych věděla, jak se pošta bude pohybovat. Když je to ještě v normě, tak mohu zkonzolidovat více balíků atd. No prostě za mě TOP :) Určitě doporučuji :)

Roy Rider La Fuente

2018-01-15T21:20:32+0000

Muy buen servicio!, rápido y siempre atentos en ayudar, sigan así Planet Express!

Milton Victor Ventura Sajama

2018-01-14T20:10:13+0000

Gran servicio, buenos precios y totalmente confiable para enviar paquetes desde Estados Unidos.

苏友輿

2018-01-13T00:54:16+0000

Hi, I'm Bronson Bendicion from Philippines.I really recommend planet express as my US Address Shopping/merchant. Cheapest and excellent in terms of Customer service and shipping! Thank you very much! More power!

Steve Elkin

2018-01-01T17:57:03+0000

I switched to Planet Express after many years with another service and I'm very satisfied

Lionel Austin

2017-12-22T00:58:30+0000

René R. Rojas

2017-12-16T20:23:06+0000

Exelente opcion para hacer reenvios desde los EE.UU. con muy buenos precios y un buen servio...

Julio César Salinas Barrientos

2017-12-12T00:44:47+0000

Excelelente plataforma de reenvio de paquetes postales, confiable y super seguro recomendado al 100%

Vic Gabo

2017-12-07T04:03:52+0000

Muy buen servicio, rápido, económico, plataforma intuitiva, gracias Planet Express

Tigran Baghdasaryan

2017-12-05T19:50:40+0000

Polina Karpova

2017-11-26T17:27:19+0000

Bronson Bendicion

2017-10-28T01:30:51+0000

Excellent Service, nice customer service, cheaper rates and Super fast shipping! I would recommend this to my friend.Thank you so much! From Philippines ☺

Tomi Waters

2017-10-24T14:07:00+0000

super fast exchange, great price, will use again your services

Petr Srsen

2017-10-03T20:10:55+0000

Great prices and very helpful staff!

Jakub Kohout

2017-09-29T20:12:18+0000

Ayman Megdadi

2017-09-16T06:36:08+0000

This is very cool of the best sites that offer fantastic prices and encourages people to stay with them

Ahmed Zaien

2017-09-15T10:02:06+0000

Cheap cost and excellent customer service and deal professionally

Jhanam Gantier Pinto

2017-07-15T21:09:04+0000

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