Do you want to order fashion and accessories from H&M UK but you don’t know how to do that because you live outside of the UK? Read on, we have a fully dedicated guide for you.

The offer in the United Kingdom H&M is slightly different from the offers in other countries across the world. If you like some pieces that are not available in your country, we have a solution for you.

Feel free to use ou package forwarding service for shipping from the UK to your country. It works in 3 simple steps:

1. Get the UK address for free by signing up.
2. Place your order at H&M UK.
3. Complete the customs declaration and choose the delivery method for your country.

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Website: hm.com

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Here is the complete list of UK stores.

BREXIT: Until the end of 2020, trade relations between the UK and the European Union will be the same. We will inform you in advance about changes planned since 2021.

1. Sign up to get the UK Address

H&M stores are available in more than 50 countries. If you live in one of these, you are lucky. If not, don’t worry, we can provide you with the UK address that allows you ordering from the H&M UK.

Sign up with us and activate your address. It takes a few minutes.

2. Place an Order at H&M UK

Your Planet Express address will be now available on the dashboard. It includes the suite ID (sometimes also called box ID, account ID). This number is used for linking packages incoming to our warehouse with your account.

John Doe
73 Manchester Road, Suite #A1234
Tamsin International c/o Armadillo Self Storage
Warrington, Cheshire WA1 4AE
+441925851552

When placing the order at H&M, use your Planet Express address. Access the H&M UK website with this link: https://www2.hm.com/en_gb/index.html.

Once you select goods you want to buy, add it to the shopping cart, open it and CONTINUE TO CHECKOUT.

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Shopping bag (click to expand)

If you don’t have an account with H&M and you don’t want to create one, continue to CHECKOUT AS GUEST. If you’re signed in, you’ll need to edit your delivery address (go to the address settings).

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Shop as guest (click to expand)

Fill in the delivery address according to the example below. Add the above-mentioned suite ID to the house/flat number field.

HM delivery address
Fill in the delivery address (click to expand)

What to do When you Receive the Goods?

After you order the goods from H&M, wait for the notification email from us. Once you receive it, it means that your package has been delivered to our warehouse. If nothing happens for a long time, it can mean the following:

1. The email has been delivered (this means the package has been delivered to our warehouse) but it is marked as spam. Please, check your spam/promotion folders. The package is in your account and you can proceed to the next step.
2. The package has not been delivered yet
a) It is still on its way – wait for a few more days.
b) You are a victim of a scam of the seller (contact the H&M support).
3. The package has been delivered to our warehouse but there is a missing suite ID. We were not able to link the package to your account so it has been marked as an UNKNOWN PACKAGE. Please, contact us and send us an invoice or screenshot of the order so we are sure the package belongs to you. Then it is going to be added to your account.

3. Fill in Customs Declaration and Choose the Delivery Method for Your Country

Before we can send your package from H&M to your country, you have to complete the customs declaration form online. After that, you will be able to choose the delivery method from the UK to your country.

Feel free to watch our detailed tutorial on how to send the package.

Why Planet Express?

We provide excellent customer support to our customers. In case of any problems you can contact us and we will help you. In addition to this, we also offer other useful services:

1calculator

Calculate the Postage Price in Advance

You can easily calculate the postage price in advance. Take advantage of our postage calculator. Just fill in some details and you will get an estimate of the price and delivery time.

Calculate the price

2cart

Let Us Shop For You

Don’t you have time to shop, or does the business not accept your preferred payment methodTell us what and where you want to buy and we will do the work for you.

Use Shop For Me

3consolidation

Save Up To 80% With Consolidation

f you order more pieces of goods from different stores and you want to save on postage, we recommend using the consolidation serviceYou can save up to 80%.

More about Consolidation

4shop for me

Do You Have Any Other Wish?

Do you need to scan documents, remove invoices from the package, check the status of the goods, fill customs declaration or something else? Just make a special request.

More about Special Requests

Why are the Planet Express Rates Lower Than Using a Courier?

The whole principle of package forwarding from the UK is really simple. We collect a large number of packages at our warehouse in Warrington. As a result, we can negotiate prices with our partners (DPD, DHL, FedEx, USPS, Aramex, and others) that are several times lower than if you would transport the fashion and accessories from hm.com by a courier on your own.

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