Even if you belong to hobby or professional athletes (or you don’t do any sport at all), we believe that you have heard the Under Armour brand.
Under Armour is getting more and more popular also thanks to cooperation with famous actor Dwayne Johnson.
He has his own “Rock” edition and it seems that he enjoys Under Armour brand.
So, we are going to show you how to get international shipping from the US to your country so you can order a limited edition directly from the US.
STEP 1: Getting a US Address: Your Under Armour order will be delivered to an address you will get from us.
STEP 2: Ordering products from Under Armour: Once you order the product, you have to wait until we receive it.
STEP 3: Forwarding your package to your country: In the final step you fill in the customs declaration, select the delivery method to your country and wait for the delivery.
Stores Similar To Under Armour
STEP 1: Getting a US Address (Free of Charge)
Even if Under Armour ships to your country make sure you do some counting because from what we noticed the shipping costs are pretty high. So, you can get a US address from US and we can forward it for less (especially if you take advantage of their free shipping across the US).
To get a US address, sign up, or go to our home page and click NEW ACCOUNT button.
Select your preferred language option from English, Spanish, Japanese, Arabic, Russian or Czech.
During filling in the details, use a strong password. We advise our customers to use tools like LastPass or 1Password because you can generate a random password and store it. Thanks to these tools you don’t need to remember dozens of different passwords, but only ONE (master password).
Verification of Your Email Address
Verify your email address through a button in the email you get from us. Sometimes, this email is marked as spam. Please, check your spam and promotion folders.
Click on the verification button inside of the message to verify your address.
Set up Your Delivery Address for Packages from the US
During the first login to your account, you will be asked to set up your delivery address.
Add a Deposit to Activate Your US Address
To activate your US address, add $5 deposit. When you pay the deposit, it will be immediately added to your Planet Express account so you can use it towards your first orders.
Choose your preferred payment method.
Credit card payments are very popular so we selected credit card payment as an example:
You will be able to see a list of your deposit orders on the ORDERS tab. The successful payment is marked as “CONFIRMED”.
Your US address is now activated. The address is the same as the address of our warehouse. But, you have a unique suite ID so we can link the packages according to this number to your account.
You use address has the following format:
17224 S. Figueroa Street, Suite #B****
Gardena, CA (California) 90248
Make sure you include the SUITE ID when placing the order on UnderArmour.com (see next step) or any other popular US stores.
STEP 2: Ordering Products From UnderArmour.com
Finally, we can dive into shopping. Go to underarmour.com/en-us. Make sure you shop on the US version of the website. Otherwise, the offer of the products may be different.
Please, remember, that the shipping via the air falls under restrictions and prohibitions. Make sure you read our list of prohibited items first. Planet Mail and USPS method will not be available if your package is over the size & weight limits.
We selected very popular shoes – Under Armour Project Rock 2 – choose your size (or color eventually) and the product to a bag.
Now you can see an overview of the bag and you can also decide if you want to continue shopping or pay for your order.
Once you are on the shopping bag website, you can see all the product and price details. Finish your order by clicking PROCEED TO CHECKOUT.
Fill in your US address you got from us (in STEP 1). And select the delivery method (you can take advantage of the free delivery). See the example below.
Pay for the order with your credit card or PayPal.
Fill in your email address and phone number (+1 424 529-6998) in the last step.
The orders from the UnderArmour are delivered between 6 to 10 business days to our warehouse. Once we receive the package, we will send you a notification email. If you don’t get any email from us for more than 1 week it can mean the following:
1. You received the email (the package has been delivered) but it has been marked as spam. Go through your spam and promo folders in your inbox.
2. The package has not been delivered yet.
a) It is still on its way – wait a few more days.
b) The seller cheated you (this is possible if you order from 3rd party sellers).
3. The package has been delivered to our warehouse but there is no SUITE ID. We marked the package as UNKNOWN PACKAGES. Feel free to contact us and send us proof (screen of the order, invoice…) that the package is yours. Then we will link it to your account.
STEP 3: Shipping your Order to Your Country
You will get a notification email from us once we receive your order.
Information like name, tracking number, dimensions, and weight are included in the email.
Now, you can log in to your account and place the mailout request.
What is Customs Declaration Good For?
The customs declaration is a formal document useful for customs officers. Thanks to it they have a better overview of the goods imported to their country. You can fill in the customs declaration online in our administration. Without properly completed declaration the package cannot be sent.
If the package value is over de minimis value for your country, you have to pay customs duties. Estimate them with the SimplyDuty tool.
A second good reason why to fill in the customs declaration is eventual refund (read more at our Terms and Conditions page). The value filled in the customs declaration is the value that will be refunded (+ value of the shipping). So, if you fill in $10 but the real value of the goods is $100, you will be refunded $10 + costs of the shipping.
How to Fill In the Customs Declaration?
Now you know what is a customs declaration good for. Let’s fill it in.
Product description – what do you ship? Fill this field in English. Here you can find a list of prohibited items.
Quantity – how much is it?
Value – what is the value of 1 piece in USD?
Origin – where it comes from? Usually from the US.
Batteries – does the package contains batteries?
Gift or Merchandise?
If the content of the package is for personal use (gift), mark it as a GIFT. Remember that marking the package as a gift doesn’t mean you don’t have to pay customs from it!
MERCHANDISE is usually something that is intended to be resold. This option should use everyone that sell the items from the US to other people/businesses.
Video tutorial: How to fill in the customs declaration.
Below you can see properly completed declaration for a book This is Marketing by Seth Godin:
First, at all, add the individual items contained in the package. After that, click on SAVE. If you want to send the package to your country immediately, click SAVE AND MAILOUT.
Make sure you double-check the final value of the package. If the package contains 2 same items, fill in the value for 1 item and set the quantity to 2.
If you need to ship the package as soon as possible, select PRIORITY MAILOUT. We will move the package to the beginning of the queue so it will be sent first.
Select the Shipping Method from the US to Your Country
When the customs declaration is done, you will be able the select the delivery method from the US to your country. Planet Mail Economy / Express and USPS Priority / Express fall under the size & weight limits. This means that these methods don’t have to be available all the time.
There is No Method Available?
1. Check your delivery address. Make sure it is correctly filled in.
2. You try to ship standalone PI965 batteries that are prohibited due to safety reasons – place a special request so we can return the package to the seller or Trash the package.
3. The value in customs declaration is too high (more than $2500 for USPS, $6000 for FedEx and for $8000 DHL).
4. The package is too big/heavy due to our mistake. Report it.
5. The problem is on our side, please, contact us.
Watch: How to send a package
Use DHL Worldwide Express and FedEx Priority / Economy if you ship valuable or fragile goods, or if you need the package soon. The delivery costs are higher but the tracking info is updated faster and package insurance is included.
Tip: Calculate the price of the shipping in advance (even before you receive the package) with our postage calculator.
We recommend using cheaper methods like Planet Mail Economy / Express and USPS Priority / Express for fragile and softer packages, and also if you want to save some money. These methods lack detailed package tracking and take longer time to deliver.
Should You Pay for the Insurance?
You can also pay for the insurance if you want. It is not necessary but we highly recommend it. Some of the employees of the shipping companies don’t take care of the packages very well. During the transport, the package can be damaged. In extreme situations, the package can be lost or confiscated by your local government.
Please, remember, we cannot influence these circumstances. However, if you pay for the insurance, you will get refunded.
Check your Package
Once you receive your package, make sure its content is in good condition. If you find any damage, take pictures of it and send us the pictures to our email address.
We made a short unboxing video of a package sent by USPS Priority.
Why Planet Express?
We provide a first-class service to our customers while maintaining a friendly face. In case of any problems you can contact us and we will help you. In addition to excellent customer support, we also offer other useful services:
Calculate the Postage Price in Advance
You can easily calculate the postage price in advance. Take advantage of our postage calculator. Just fill in some details and you will get an estimate of the price and delivery time.
Save Up To 80% With Consolidation
If you order more pieces of goods from different stores and you want to save on postage, we recommend using the consolidation service. You can save up to 80%.
Why are the Planet Express Rates Lower Than Using a Courier?
The whole principle of forwarding packages from the US is really simple. We collect a large number of packages in one place. As a result, we can negotiate prices with our partners (DHL, FedEx, USPS, Aramex, and others) that are several times lower than if you would transport the products from Under Armour by a courier.
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