BoxyCharm is getting more and more popular these days. It is no wonder. Who doesn’t want to get a new cosmetics package every month and be advised by the community of beauty advisors?

The problem is that BoxyCharm doesn’t offer international shipping to every country yet. But, there is a solution! You can get orders from BoxyCharm to the UK, Germany, Australia… Simply to every country in the world!

How does it work? In 3 simple steps:

1st STEP: Get a free US address on our website.
2nd STEP: Subscribe to BoxyCharm subscription.
3rd STEP: Fill in the customs declaration and select the delivery method to your home.


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1st STEP: Get the US Address For FREE

How we stated in the beginning, to receive orders from BoxyCharm, you need to have a US address because BoxyCharm doesn’t offer international shipping yet.

It is really easy to get the US address. And what is more, the address is for FREE! If you have our US address already, feel free to continue to 2nd STEP.

If you need the US address, read our instructions below or watch our video tutorial. Sign up with us at our HOMEPAGE by clicking NEW ACCOUNT button or go to our SIGN UP page directly.

Create a NEW ACCOUNT on Planet Express homepage

You can select your preferred language (we offer English, Japanese, Russian, Czech, Arabic, and Spanish). Then, fill in the necessary details like your name, country, email address, etc. Make sure you use a strong password. You can use tools like LastPass or 1Password for generating a new password. And as a bonus, you can remember only one password. All your passwords can be stored in these tools.

Complete the registration form at Planet Express

Verify your Email Address

After you hit the CREATE ACCOUNT button, a verification email will be sent. Our email may be marked as spam/promo, so check these folders if you don’t get any email for a while.

PE Activation Mail
Verification email by Planet Express

Verify your email address by clicking the CONFIRM MY EMAIL button.

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Verify your email address

Complete your Delivery Address

During your first login, complete your delivery address. This is the address where we are going to forward your BoxyCharm subscription packages.

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Complete your delivery address

Activate your US Address

To prevent fraudsters from abusing our service, we require adding a $5 deposit. This deposit is added to your Planet Express account immediately. This means that you can pay for your first order with it.

PE Dashboard
Planet Express DASHBOARD

You can choose from several payment methods we offer – wire transfer, PayPal, credit card payments, Amazon Pay or Bitcoin payments.

payment method credit card
You can pay with your credit card…
payment method paypal
payment method wire transfer
wire transfer
payment method amazon pay
Amazon Pay
payment method bitcoin
and we accept Bitcoin too!
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Payment methods

Every payment is a little bit different, please, follow the instructions and pay for the deposit.

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Example of credit card payment

Your successful payment will be marked as CONFIRMED in ORDERS tab.

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List of payments shown at ORDERS tab

Your activated Planet Express address is shown on the dashboard. You can also see there your credit and packages in your account.

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Your US address with unique SUITE ID

This is an example of the US address:
Name Surname
17224 S. Figueroa Street, Suite #B1234
Gardena, CA (California) 90248

Your SUITE ID is very important. According to this number, we will link your packages to your account. Make sure you fill it in during the order (see the next step)!

2nd STEP: Subscribe to

Now we finally get to the fun part – setting up a subscription from BoxyCharm.

Go to website and select the subscription you want. The longer the period you choose, the cheaper one package will be.

2 Boxycharm subscription
Select the subscription period

Fill in your US address during your order. Make sure you include your SUITE ID too so we can link the incoming package to your account.

3 Boxycharm address
Fill in the address you got from us

Pay for the subscription by filling in your credit card details.

4 Boxycharm payment
Complete the order process

Tip: How to track packages more efficiently?

Most of the carriers offer package tracking so you can track the package from the comfort of your home. The packages from BoxyCharm are delivered within 1 week. When we receive the package, you will get a notification email from us. If you don’t get any it can mean the following:

1. You received the email (the package has been delivered) but it has been marked as spam. Go through your spam and promo folders in your inbox.
2. The package has not been delivered yet.
a) It is still on its way – wait a few more days.
b) The seller cheated you (this is possible if you order from 3rd party sellers).
3. The package has been delivered to our warehouse but there is no SUITE ID. We marked the package as UNKNOWN PACKAGES. Feel free to contact us and send us proof (screen of the order, invoice…) that the package is yours. Then we will link it to your account.

3rd STEP: Forward your Package to Your Country

When your package from BoxyCharm will be delivered, you will get a notification email from us:

Package received
Your package from BoxyCharm has been delivered to Planet Express

The most important info about your package (weight, dimensions, tracking number, etc.) is included in the email.

Package received mail
Information about your package

Before we can forward your package to your home, it is necessary to fill in the customs declarationSign in to your Planet Express account and fill it in according to the instructions below.

Or watch our video on How to fill the customs declaration.

What is Customs Declaration Good For?

The customs declaration is a formal document useful for customs officers. Thanks to it they have a better overview of the goods imported to their country. You can fill in the customs declaration online in our administration. Without properly completed declaration the package cannot be sent.

If the package value is over de minimis value for your country, you have to pay customs duties. Estimate them with the SimplyDuty tool.

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You can calculate the customs duties with the Simply Duty calculator

A second good reason why to fill in the customs declaration is eventual refund (read more at our Terms and Conditions page). The value filled in the customs declaration is the value that will be refunded (+ value of the shipping). So, if you fill in $10 but the real value of the goods is $100, you will be refunded $10 + costs of the shipping.

How to Fill In the Customs Declaration?

Now you know what is a customs declaration good for. Let’s fill it in.

Product description – what do you ship? Fill this field in English. Here you can find a list of prohibited items.
Quantity – how much is it?
Value – what is the value of 1 piece in USD?
Origin – where it comes from? Usually from the US.
Batteries – does the package contains batteries?

Gift or Merchandise?

If the content of the package is for personal use (gift), mark it as a GIFT. Remember that marking the package as a gift doesn’t mean you don’t have to pay customs from it!

MERCHANDISE is usually something that is intended to be resold. This option should use everyone that sell the items from the US to other people/businesses.

Video tutorial: How to fill in the customs declaration.

Below you can see properly completed declaration for a book This is Marketing by Seth Godin:

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Properly completed customs declaration

First, at all, add the individual items contained in the package. After that, click on SAVE. If you want to send the package to your country immediately, click SAVE AND MAILOUT.

Make sure you double-check the final value of the package. If the package contains 2 same items, fill in the value for 1 item and set the quantity to 2.

If you need to ship the package as soon as possible, select PRIORITY MAILOUT. We will move the package to the beginning of the queue so it will be sent first.

Select the Delivery Method from the US to Your Country

Have you completed the customs declaration? Good, now you can select the delivery method from the US to your country. Remember, delivery methods Planet Mail Economy/Express and USPS Priority/Express may not be available due to size & weight limits, or other restrictions in your country.

If you can’t see any delivery method after selecting the delivery address:
– the package is too big/heavy (use our repack request),
– the delivery address is not correctly filled in (make sure you double-check it),
– you want to ship standalone batteries PI965 (which will not be this case because BoxyCharm doesn’t sell batteries).

Make sure you check the final value of the package. If the package value is over $2500 for USPS, $6000 for FedEx and $8000 for DHL, the delivery method will not be displayed.

Watch: How to send a package

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Select the delivery address to your country or add a new one (if you ship to a friend or a customer)

We recommend using cheaper delivery methods (USPS, Planet Mail) for soft and low-value goods and more expansive methods (DHL, FedEx) for fragile items like laptops, TV’s, etc or if you want to deliver BoxyCharm package faster.

Tip: Calculate the price of the shipping in advance (even before you receive it in the US) with our postage calculator.

You can also pay for the insurance if you want. It is not necessary but we highly recommend it. Some of the employees of the shipping companies don’t take care of the packages very well. During the transport, the package can be damaged. In extreme situations, the package can be lost or confiscated by the local government. It needs to be said that this doesn’t happen very often.

Please, remember, we cannot influence these circumstances. However, if you pay for the insurance, you will get refunded.

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Select the delivery method to your country

Check the Condition of the Goods

Thanks to the tracking number you can track the location of the package very easily. We wrote down the best ways How to track your package on our website.

Package tracking is available for all of our delivery methods, excluding Planet Mail Economy. USPS methods are tracked to the delivery country only.

If you receive the package in a bad condition or if the content of the package is damaged, take pictures of it and send them us at [email protected]

We made a short video of a package sent by USPS Priority unboxing.

Planet Express is the Best Choice for Your BoxyCharm Subscription

We provide a first-class service to our customers while maintaining a friendly face. In case of any problems you can contact us and we will help you. In addition to excellent customer support, we also offer other useful services:


Calculate the Postage Price in Advance

You can easily calculate the postage price in advance. Take advantage of our postage calculator. Just fill in some details and you will get an estimate of the price and delivery time.

Calculate the price


Let Us Shop For You

Don’t you have time to shop, or does the business not accept your preferred payment methodTell us what and where you want to buy and we will do the work for you.

Use Shop For Me


Save Up To 80% With Consolidation

If you order more pieces of goods from different stores and you want to save on postage, we recommend using the consolidation serviceYou can save up to 80%.

More about Consolidation

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Do You Have Any Other Wish?

Do you need to scan documents, remove invoices from the package, check the status of the goods, fill customs declaration or something else? Just make a special request.

More about Special Requests

Why are the Planet Express Rates Lower Than Using a Courier?

The whole principle of forwarding packages from the US is really simple. We collect a large number of packages in one place. As a result, we can negotiate prices with our partners (DHL, FedEx, USPS, Aramex, and others) that are several times lower than if you would transport the cosmetics from by courier.

Read Reviews of our Customers

Read thousands of reviews of our satisfied customers on the following websites.