Did you know that the official Reebok online store doesn’t offer international shipping? And did you know that Reebok is a subsidiary of adidas?
We are going to show you, how to order the latest versions of Reebok sneakers and other products from their website.
Once you receive the package, you can impress your friends with the newest collections available. The shipping is very affordable!
The package forwarding service works in 3 simple STEPs:
1st STEP: Get a US Address: Your order from reebok.com/us will be delivered to this address.
2nd STEP: Order the products from Reebok/US: Then wait until we receive your package.
3rd STEP: Ship the package to your country: You fill in the customs declaration, select your preferred delivery method and we will take care of the rest.
1st STEP: Get a US Address for Free
In general, if your selected online store in the US doesn’t offer international shipping, you need an American address where your orders will be delivered.
It is pretty easy to get the US address in these days. You can get it for free from us. You pay for shipping and additional services only (see our pricing for more info).
Visit our sign up page directly, or visit our home page and click NEW ACCOUNT.
We offer several languages on our website. Choose from English, Spanish, Japanese, Arabic, Russian or Czech.
When you start creating your new account, make sure you use a strong password. We recommend using tools like LastPass or 1Password. These tools can generate a new password and store it. So you can remember only ONE master password.
Verify Your Email Address
After you confirm the signup form, a confirmation email will be sent to you. Sometimes, this email is marked as spam, please, check your spam and promotion folders.
Verify your address by clicking the verification button.
Complete Your Delivery Address
Once you log in to your account for the first time you will be asked to complete your delivery address for orders from the US.
One of the main benefits of our account is that you can add several delivery addresses. This means that you can forward packages to your family, friends, and customers.
Activate Your Planet Express Address
Now you need to activate your Planet Express address. Add $5 deposit. This deposit is added to your Planet Express account so you can use it towards your first orders.
Choose your preferred payment method.
Credit card payment is one of the most popular payment methods. We use Stripe service to make your payments secure.
You will be able to see your payment in the ORDERS tab once you finish it. The successful payment is marked as “CONFIRMED”.
Your address is now activated. You can see it on the DASHBOARD.
You use address has the following format:Name Surname
17224 S. Figueroa Street, Suite #B****
Gardena, CA (California) 90248
+14245296998
You need to fill in your SUITE ID during your order from Reebok and other popular US stores.
2. STEP: Order Goods From reebok.com/us
Now, let’s do some shopping from reebok.com/us. Please, make sure you access and shop on the US version of their website. Otherwise, the offer of the products may be different.
Please, remember, that the shipping via the air falls under restrictions and prohibitions. Make sure you read our list of prohibited items first. Planet Mail and USPS method will not be available if your package is over the size & weight limits.
We have ordered Les Mills Colorblock Tights on the Reebok website. Select the size and add the item to cart.
Once you add the item to the shopping cart, the following overview will be shown. You can finish your order or continue shopping.
Complete the shipping address according to the example below. If you have Reebok account, feel free to log in but don’t forget to change the shipping address.
Select one of the 3 delivery method (free shipping takes 6 to 7 business days to deliver).
Pay for the order with your credit card or PayPal. If you have a discount code, don’t hesitate to use it.
Read: Here are the 10 best US deals websites.
Confirm your order and wait until it is delivered to our warehouse.
The orders from the Reebok are delivered between 6 to 7 business days to our warehouse. Once we receive the package, we will send you a notification email. If you don’t get any email from us for more than 1 week it can mean the following:
1. You received the email (the package has been delivered) but it has been marked as spam. Go through your spam and promo folders in your inbox.
2. The package has not been delivered yet.
a) It is still on its way – wait a few more days.
b) The seller cheated you (this is possible if you order from 3rd party sellers).
3. The package has been delivered to our warehouse but there is no SUITE ID. We marked the package as UNKNOWN PACKAGES. Feel free to contact us and send us proof (screen of the order, invoice…) that the package is yours. Then we will link it to your account.
3. STEP: Place a Mailout Request
Once we receive your order, you will get an email from us.
The email includes the most important information about your package (its name, tracking number, dimensions, weight…).
Log in to your account so you can place the mailout request.
What is Customs Declaration Good For?
The customs declaration is a formal document useful for customs officers. Thanks to it they have a better overview of the goods imported to their country. You can fill in the customs declaration online in our administration. Without properly completed declaration the package cannot be sent.
If the package value is over de minimis value for your country, you have to pay customs duties. Estimate them with the SimplyDuty tool.
A second good reason why to fill in the customs declaration is eventual refund (read more at our Terms and Conditions page). The value filled in the customs declaration is the value that will be refunded (+ value of the shipping). So, if you fill in $10 but the real value of the goods is $100, you will be refunded $10 + costs of the shipping.
How to Fill In the Customs Declaration?
Now you know what is a customs declaration good for. Let’s fill it in.
Product description – what do you ship? Fill this field in English. Here you can find a list of prohibited items.
Quantity – how much is it?
Value – what is the value of 1 piece in USD?
Origin – where it comes from? Usually from the US.
Batteries – does the package contains batteries?
Gift or Merchandise?
If the content of the package is for personal use (gift), mark it as a GIFT. Remember that marking the package as a gift doesn’t mean you don’t have to pay customs from it!
MERCHANDISE is usually something that is intended to be resold. This option should use everyone that sell the items from the US to other people/businesses.
Video tutorial: How to fill in the customs declaration.
Below you can see properly completed declaration for a book This is Marketing by Seth Godin:
First, at all, add the individual items contained in the package. After that, click on SAVE. If you want to send the package to your country immediately, click SAVE AND MAILOUT.
Make sure you double-check the final value of the package. If the package contains 2 same items, fill in the value for 1 item and set the quantity to 2.
If you need to ship the package as soon as possible, select PRIORITY MAILOUT. We will move the package to the beginning of the queue so it will be sent first.
Choose your Prefered Delivery Method to Your Country
When the customs declaration is done, you will be able the select the delivery method from the US to your country. Planet Mail Express and USPS Priority / Express fall under the size & weight limits. This means that these methods don’t have to be available all the time.
There is No Method Available?
1. Check your delivery address. Make sure it is correctly filled in.
2. You try to ship standalone PI965 batteries that are prohibited due to safety reasons – place a special request so we can return the package to the seller or Trash the package.
3. The value in customs declaration is too high (more than $2500 for USPS, $6000 for FedEx and for $8000 DHL).
4. The package is too big/heavy due to our mistake. Report it.
5. The problem is on our side, please, contact us.
Watch: How to send a package
Use DHL Worldwide Express and FedEx Priority / Economy if you ship valuable or fragile goods, or if you need the package soon. The delivery costs are higher but the tracking info is updated faster and package insurance is included.
Tip: Calculate the price of the shipping in advance (even before you receive the package) with our postage calculator.
We recommend using cheaper methods like Planet Mail Express and USPS Priority / Express for fragile and softer packages, and also if you want to save some money. These methods lack detailed package tracking and take a longer time to deliver.
Should You Pay for the Insurance?
You can also pay for the insurance if you want. It is not necessary but we highly recommend it. Some of the employees of the shipping companies don’t take care of the packages very well. During the transport, the package can be damaged. In extreme situations, the package can be lost or confiscated by your local government.
Please, remember, we cannot influence these circumstances. However, if you pay for the insurance, you will get refunded.
Check The Delivered Package
Once you receive your package, make sure its content is untouched. If you find any damage, take pictures of it and send us the pictures to our email address.
We made a short unboxing video of a package sent by USPS Priority.
Why Planet Express?
We provide a first-class service to our customers while maintaining a friendly face. In case of any problems you can contact us and we will help you. In addition to excellent customer support, we also offer other useful services:
Calculate the Postage Price in Advance
You can easily calculate the postage price in advance. Take advantage of our postage calculator. Just fill in some details and you will get an estimate of the price and delivery time.
Let Us Shop For You
Don’t you have time to shop, or does the business not accept your preferred payment method? Tell us what and where you want to buy and we will do the work for you.
Save Up To 80% With Consolidation
f you order more pieces of goods from different stores and you want to save on postage, we recommend using the consolidation service. You can save up to 80%.
Do You Have Any Other Wish?
Do you need to scan documents, remove invoices from the package, check the status of the goods, fill customs declaration, or something else? Just make a special request.
Why are the Planet Express Rates Lower Than Using a Courier?
The whole principle of forwarding packages from the US is really simple. We collect a large number of packages in one place. As a result, we can negotiate prices with our partners (DHL, FedEx, USPS, and others) that are several times lower than if you would transport the products from reebok.com/us by courier.
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