We Launched the New Japanese Blog

June 25, 2019

Based on the feedback from our Japanese customers, we decided to launch a Japanese website Planetexpress.jp . And what is this site about?If you are a first time user of p ...

New Feature – Consolidation History

April 26, 2019

We always listen to the feedback of our customers. Based on our opinion, it is the best way how to improve our service, listen to the feedback of our customers. Today we would lik ...

How Customs Clearance With Aramex Works?

March 16, 2019

With the customs duties, it is often very complicated. Every country has its limits and sometimes it seems that the carriers fall under different customs tariffs. We will try to ...

How Repack Request Works

January 30, 2019

Repack request is one of the most useful services. The main reason why is because you can save a lot of money on shipping. Instead of sending one big box with a lot of empty space ...

Updated Shipping Rates For DHL

January 28, 2019

We have some great news for you! Since Planet Express was launched, we promised you if we send more package, we will be able to get better shipping rates. And now it’s here! ...

Planet Express Now Accepts Bitcoin

December 11, 2018

Even the price of bitcoin is not in the best condition as it used to be, we decided to start supporting bitcoin and bitcoin cash with fully automatic processing. You can find this ...

Himanshu Shinh

2020-02-08T10:21:43+0000

Work on services offered at Oregon Warehouse

Αναστασία Σκούλλου

2020-02-05T19:04:24+0000

My package arrived well and I am expecting another one to come soon. They are quick at shipping and have good prices for my country, which is Greece. There was a misunderstanding with a wrong tracking number but, everything was solved by their customer service.

Patrick Dunster

2020-01-31T07:04:04+0000

I used this company a few times and I thought they were good, but their lack of accountability and lack of customer service is making me move my parcels as we speak. I had asked them to consolidate a dash cam and some lenses for the camera, to which they did and sent me photos. However, when the photos were sent, the camera was TOTALLY different than what I had ordered, so I started a return with the Ebay seller. I had asked Planet Express to unconsolidate the packages and send me photos, so I could send the camera back. Well these photos did also not match the original photo they sent.So now I have 2 sets of conflicting photos, and I am paying 3 times for consolidation process. When I complained, and THIS IS THE BEST reply from customer service...."We have no record of any photos for this consolidation". However, when I pointed out the Planet Express logo in the background, they said nothing....and I am waiting for a reply. To save yourself the hassle of a company that KNOWS NOTHING about ACCOUNTABILITY and customer service, avoid Planet Express. They should actually change their name to, "Planet Mess". Let's see if they remove my review....

Andrea Norton

2020-01-27T13:47:15+0000

Recently changed from mymallbox to this compnay. I've had two deliveries both came smashed. Paid for extra bubble wrap. What i paid for what a joke. Won't be using again

Dasun Tharaka

2020-01-19T11:15:48+0000

my parcel didn't came to me after two months. do not use this rubbish service.

Amy Rutledge

2020-01-15T03:44:34+0000

It's a shame that it's not possible to put 0 stars. We have been waiting for a package for nineteen days and we don't know if it will be delivered. AVOID!

Aldo Antonio

2020-01-05T22:43:31+0000

He pedido una simple cotización y la puse detallada y me preguntan que en que me pueden ayudar... no saben leer o qué??? Además demoran demasiado en responder, a menos que esto cambie de inmediato, lo desrecomiendo.

Richard Doughty

2020-01-02T14:50:32+0000

They need to improve their customer service and accept responsibility for errors sooner! It took 24 days to post my parcel and I received conflicting messages regarding what was going on. Given my experience I wouldn't recommend them

Alejandro Urizar

2019-12-17T13:32:26+0000

No responden las quejas, no dan información y dejan una susceptibilidad de fraude

El Main

2019-12-16T14:37:07+0000

I’ve ordered an advent calendar in plenty of time for Xmas and it was shipped from the LA warehouse to the U.K. via Aramex. The tracking number is unrecognised and planet express answered my first email but have ignored my subsequent emails asking for an update. I would really like someone to get back to me so I can explain to my kid why her Xmas presents are missing.

Enrique Rivas

2019-12-09T16:08:38+0000

Awesome and honest service!!!

Eirini Koromila

2019-11-13T17:49:46+0000

3 months have been passed and I have not received anything...

Rosie Gagnon

2019-11-06T12:22:59+0000

Totally ridiculous! Not happy at all! Your consolidating members might be happy, but I'm not. Your competitors have been offering this no-tax service for years without requiring a membership. You lost the small advantage you had on small packages not requiring consolidation (Planet Mail Express pricing) when eBay and other online retailers started charging taxes in California.You won't regain your non-consolidating customers if you charge a membership for Oregon and/or if you can't cheap Planet Mail Express/Economy from Oregon.You should simply consider getting a special tax-free zip code like myUS has. That would be simple and not require you to move to a different state!

Danka Chupáčová

2019-11-01T09:30:38+0000

At the beginning I was sceptical if this company will really deliver my ordered goods to my country. But YES! Everything was great. The communication with employees, they sent me photos of my order, I could watch the whole shipment and the best thing, it was fast. So I can highly recommend Planet Express :)

Hilman Abrori

2019-09-20T21:26:20+0000

I feel very lucky to found you guys 😁 Unbeatable prices !I immediately closed my myus account. LoL

Maris Paskoveckis

2019-09-06T23:03:51+0000

Amazing serviss!Super fast and incredibly cheap!!!BEST IN CLASS🤗

Rae Reyes

2019-08-06T08:25:30+0000

I've been using their services and they have good customer service and a user-friendly platform. Recommend for those goods from USA to Asia.

Michael Marti

2019-08-05T19:41:33+0000

Stay away if you're in need of any assistance AFTER a shipment! I currently have two destroyed items ('thanks' to FedEx), one claim was started over a month ago (!!!) and yet after over a dozen messages, I still get the same standard copy/paste answer that I will 'soon' hear from them. It's well worth paying the extra to ship with Shipito and other companies that actually care about their customers.

Valentino Vale Sutera

2019-08-03T11:37:30+0000

Package arrived all ok great service I think I'll use it again

James Clipson

2019-07-31T01:05:54+0000

they are a front for internet scams

Pst Patient Kalukuta

2019-07-10T06:41:49+0000

I have been using them for a while now, great services. I highly recommend them to any who want to ship goods from USA

John Paragone

2019-07-10T05:50:50+0000

I highly recommend. Been using them for about a year because I live in Vietnam and haven’t been disappointed yet. A pleasure to work with.

Anita Schenk

2019-06-19T14:19:37+0000

amazing service! fast and easy to use. out of all the USA package forwarders, hands down you guys are the best.Love the several shipping options and planet's economial and express (with tracking). Please keep up the good work!!!!

Beth Goff

2019-06-13T20:48:32+0000

After experiencing a most overwhelming event with an item that I sold on Marketplace, Zach ‘s efforts and constant communication turned it in to a positive outcome and a blessing! I would highly recommend using this company and Zach, especially for any of your needs! He went above and beyond to reconcile this incident! Best wishes, Zach❣️

Candelario Chavez Chavez

2019-05-23T15:54:02+0000

excelente servicio de atención al cliente mi paquete llego rápido hasta México 21 Días desde la fecha de envío contento ya tengo mi paquete en mis manos servicio rápido y precio excelente

Marlene Tiney

2019-05-22T11:06:10+0000

Really good service at great mailing prices, I've used all options for mailing except Aramex as they have shocking reviews! Planet Express make my shipping from US to AUS so easy!

Tomoka Okada

2019-04-30T04:59:51+0000

対応が早くて親切です。日本語にもある程度対応しています。

Zac Charlesworth

2019-03-20T16:22:15+0000

I've sent 3 packages via Aramex with these guys. They haven't submitted the correct paperwork/commerical invoice all 3 times according to Aramex which has resulted in the packages being held in customs for 2 weeks while they sort it out. Very unimpressed that a freight forwarding company is unable to fill out paperwork correctly, if they can't even ship packages correctly what are they doing?

Réddouane Di Prospero

2019-02-26T06:23:22+0000

super rapide et efficace tres serieux je recommande

Didier Blaise

2019-02-15T22:49:30+0000

You guys are simply amazing and definately fully customers oriented. Package request processed usually within the same hour! My big congrats!

Arthur Marker

2019-02-06T15:58:01+0000

Not sure how I lived without Planet Express before ;) Really outstanding service and fantastic prices. Absolutely recommend to everyone who wants to send anything out of US.

Marek Ryba

2019-01-21T20:52:23+0000

Great service, helpful in mail and amazing prices I RECOMMENDED

Simo Belghiti

2019-01-10T19:02:51+0000

Great service , trusted by many friends , with cheap prices

Zuzi Boss

2019-01-10T11:55:15+0000

For me it is A+++!!! Customer service is amazing. I really feel like a valuable customer. If I could invite you for lunch or coffee or whatever, I would do so right away!!! Just received another package and i am so pleased! Za mě naprostá jednička. Péče o zákazníky je neuvěřitelná!!! Kdybych je mohla pozvat teď nekam na kafe nebo na oběd, udělám to hned!!!! ❤️❤️❤️

Van De Vakt

2018-12-26T21:48:52+0000

super it's Christmas time, but they do the best job, sending out, defiantly use again!

Thohir

2018-12-07T05:02:40+0000

I want to have paypal menthol.

Gijs Rovers

2018-11-12T18:22:04+0000

Decent prices, Promising Service!

Constantinos Davourlis

2018-11-05T07:57:50+0000

Fast shipping and support.Highly recommended!

Tu Jo

2018-10-28T13:22:39+0000

changing my review after having the bad experience with my last 3 shipments. They are not able to manage and handle the amount of packages they are getting it seems.my package received by them on 21st of Dec and till now they are not able to decide whether it is with Aramex or with them. Ridiculuousupdate.- got an update that planet Express shipped it via aramex but aramex misplaced the package somewhere.tagged Aramex on twitter.Aramex its ur turn to justify ur stand.

Esed Smajlovic

2018-10-20T09:08:08+0000

All went well with my parcel. From Planet Express to Bosnia and Herzegovina in 17 days. Shipping price is reasonable as well.

Padmanav Chatterjee

2018-10-13T20:18:20+0000

They were very communicative and answered each of my queries before I went ahead and used their services. Had a very satisfying experience! Their services are also very affordable. Keep up the good work Planet Express.

Jose Luis Julian

2018-10-06T03:38:21+0000

very good company very fast very efficient very safe a single attention always helped me in all my doubts

Mahesh Pathirana

2018-10-05T16:54:33+0000

really great service ever i got. that's wonderful thank you so much A+++++

Ryan Gormly

2018-10-05T07:56:18+0000

Has all of the services I need, with transparent pricing arrangements.

Awei Blaq

2018-10-05T07:18:48+0000

Great Service and Good Customer Care

Mohamed Elbahja

2018-10-04T19:21:55+0000

Great service and very nice support team.thank you ;)

Petr Cáb

2018-10-04T19:08:19+0000

This shipping company is one of the best on the market i tried their service 1 times and believe me i was amazed of how low their prices are and how fast they were, so i recommend them to anyone who needs to ship at a reasonable prices with a fast shipping carriers !

Frantisek Pesek

2018-10-04T17:02:49+0000

Nejlepší přeposílací firma z US do světa

Michal Vojtko

2018-10-04T16:57:39+0000

Planet express is best of the shipping company on the market. My package was delivered during 1 week after ordering

Timur Bernikovich

2018-10-04T16:03:25+0000

Sometimes internet stores won’t accept payment from other countries. Thanks to PE I can buy these items for good price. :)

Kuldeep Aggarwal

2018-10-04T15:25:41+0000

My experience with this poor. I demanded a battery for my laptop from usa to india. And they said battery not allowed by air. Atleast they could tell me a company name which deliver by sea way

Abdelhak Elfengour

2018-10-04T15:00:12+0000

Great service, speed of shipping, well organized website and kind customer service staff

Omar Jabari

2018-10-04T14:59:00+0000

this shipping company is one of the best on the market i tried their service 2 times and believe me i was amazed of how low their prices are and how fast they were, so i recommend them to anyone who needs to ship at a reasonable price with fast shipping carriers !

Wael Shawahne

2018-10-04T14:50:38+0000

A very good and respected company and I recommend to everyone to deal with it

Yusuf M Hamad

2018-10-04T14:49:04+0000

Excellent service flexible handling and speed of shipment

Antonio Llanos

2018-09-04T17:36:03+0000

super responsables, su servicio es eficaz y economico

Omar Abdul-Aziz

2018-08-21T12:30:32+0000

Planet Express was founded in 2017, but it had an excellent start.Excellent service, free offers, incomparable prices, and best of all a very responsive team.#1 mail forwarder, highly recommended!Prices: 10/10.Shipping speed: 10/10.Team response: 10/10.Overall: 10/10.

Aaron Pinto

2018-08-20T08:26:32+0000

Excellent consolidation service with photos and quick service. Parcel was securely packed. Shipping was fast and cheap.Thank you Planet Express.

Abduliah Alhassan

2018-07-19T11:18:20+0000

Very nice company to deal with ...well business with them forever thanks

Adam Ehrenberger

2018-06-30T21:41:04+0000

Excellent service! The contact person is super-helpful - helped me even with choosing the product. The package was delivered with no damage and very fast - arrived within one week since the order (from US to Czech Republic). I will definitely use Planet Express again in the future and I would recommend it to anyone!

Lucie Opianova

2018-06-21T06:49:34+0000

Dobry den a to jim mam napsat zpravu v cestine?nebo anglictine?

Benjamin Salas

2018-06-12T17:42:27+0000

Hello Planet Express !, I thank you very much I just got my package, excellent service, recommended!

Marc Garin

2018-06-04T06:04:41+0000

The best

Ryo Fujiyoshi

2018-05-10T07:54:05+0000

They do a kind and polite work. Also, the speed of logistics can be focused on business very quickly and with confidence! !

2018-05-01T06:53:24+0000

Chris Ballard

2018-04-23T15:29:14+0000

I gave these folks a bunch of stress but they soldiered on and put up with me till the boombox made it to Japan. Highly rec the company

Lisa Moriariti

2018-04-18T23:29:04+0000

often stealing and replacing customer packaged goods

Choudhary Haroon

2018-04-11T18:23:59+0000

Manzi N. Fabrice

2018-04-04T14:23:23+0000

The worst shipping company I ever used! After a first poor experience, I decided to give another try, and it's been worst, No...HORRIBLE than the first time!!!!!

JM P Castillo

2018-03-22T20:07:52+0000

I did not encounter any problem with my shipping. Fast and reliable. The consolidation works great, compact package. And great customer service.

Vincent Hirai

2018-03-15T03:46:17+0000

We had run into problems with shipping, but planet express really came through for us! The prices are very affordable and more importantly, the customer service follows through all the way until your package arrives.

L Miguel Tangara Vilches

2018-03-05T20:56:46+0000

El mejor servicio, claro que lo mas excelente seria que habiliten una bodega de envíos en Miami ya que así los envíos serian mas rápidos y en menos tiempo. pero hasta el momento es el mejor.

Kristin Kretzschmar

2018-02-17T13:36:43+0000

The customer service is friendly and competent. Price is the same as advertised in their shipping calculator - no hidden costs.

ML Lud

2018-02-03T01:21:08+0000

The best USA shipping address company for sure, the best customer service, the best prices (even though the prices got a bit higher this year..), I hope they don't change because I really love everything about Planet express.I hope they invest more on Planet Mail with European countries so I can send more expensive items using Planet Mail.

2018-01-30T16:09:32+0000

Za mě naprosto super způsob, jak sem dostat věci z USA :) Nehledě na to, že tam dělá výborný člověk (který mluví česky), takže i když anglicky umím, stejně mi se vším pomohl a pomáhá. Za přebalení jsou malé poplatky (skoro žádné). Vždy vše precizně zabalené, nikdy nic nepřišlo rozbité.Když balík odesílám, systém mi dá na výběr z několika dopravců (ceny jsou reálné - žádné poplatky navíc), a já tam krásně vidím, který si co účtuje. A co je pro mě nejlepší. Jediné, co se nedá ovlivnit (i když celní deklaraci si děláte sami) je právě CLO, popř. daň. Balíky se v každé zemi posuzuji individuálně a dělají namátkou kontrolu. Už se mi stalo, že jsem CLO platila, i že to bylo OK a neplatila jsem nic ( (paradoxně to byl balík větší, těžší a více produktů). Prostě fakt záleží, kdo vám ho zrovna chytne. Jako obrovskou výhodu Planet Express považuji jejich kalkulačku, kde si před tím různě zadávám rozměry, váhu a zemi doručení - abych věděla, jak se pošta bude pohybovat. Když je to ještě v normě, tak mohu zkonzolidovat více balíků atd. No prostě za mě TOP :) Určitě doporučuji :)

Roy Rider La Fuente

2018-01-15T21:20:32+0000

Muy buen servicio!, rápido y siempre atentos en ayudar, sigan así Planet Express!

Milton Victor Ventura Sajama

2018-01-14T20:10:13+0000

Gran servicio, buenos precios y totalmente confiable para enviar paquetes desde Estados Unidos.

苏友輿

2018-01-13T00:54:16+0000

Hi, I'm Bronson Bendicion from Philippines.I really recommend planet express as my US Address Shopping/merchant. Cheapest and excellent in terms of Customer service and shipping! Thank you very much! More power!

Steve Elkin

2018-01-01T17:57:03+0000

I switched to Planet Express after many years with another service and I'm very satisfied

Lionel Austin

2017-12-22T00:58:30+0000

René R. Rojas

2017-12-16T20:23:06+0000

Exelente opcion para hacer reenvios desde los EE.UU. con muy buenos precios y un buen servio...

Julio César Salinas Barrientos

2017-12-12T00:44:47+0000

Excelelente plataforma de reenvio de paquetes postales, confiable y super seguro recomendado al 100%

Vic Gabo

2017-12-07T04:03:52+0000

Muy buen servicio, rápido, económico, plataforma intuitiva, gracias Planet Express

Tigran Baghdasaryan

2017-12-05T19:50:40+0000

Polina Karpova

2017-11-26T17:27:19+0000

Bronson Bendicion

2017-10-28T01:30:51+0000

Excellent Service, nice customer service, cheaper rates and Super fast shipping! I would recommend this to my friend.Thank you so much! From Philippines ☺

Tomi Waters

2017-10-24T14:07:00+0000

super fast exchange, great price, will use again your services

Brahim Darmouch

2017-10-21T23:42:50+0000

Petr Srsen

2017-10-03T20:10:55+0000

Great prices and very helpful staff!

Jakub Kohout

2017-09-29T20:12:18+0000

Ayman Megdadi

2017-09-16T06:36:08+0000

This is very cool of the best sites that offer fantastic prices and encourages people to stay with them

Ahmed Zaien

2017-09-15T10:02:06+0000

Cheap cost and excellent customer service and deal professionally

Jhanam Gantier Pinto

2017-07-15T21:09:04+0000

Category: General