Viabox package forwarding company is on the market since 2012. But, are they worth your attention or you should consider using Viabox alternative, Planet Express? We have done a quick comparison of Viabox and Planet Express to make your decision easier.
Table of contents:
- Main Benefits of Planet Express
- Pricing Comparison
- Shipping Rates Comparison
- Sales-tax-free Warehouse
- Planet Express Reviews
- Why Planet Express is the Best Viabox Alternative?
- FAQ
Planet Express Benefits
Making package forwarding cool and simple, this motto of Planet Express says it all – if you want to have the best experience possible when forwarding packages & mail from the US, here is a few reasons why:
- The best shipping rates
- The best customer reviews on Trustpilot in the package forwarding industry
- The best shipping rates
- Clear pricing (see the table below)
- Professional customer support
Shipping Rates
The price of the shipping is really important to most of the customers. At Planet Express, you can choose from several delivery methods and carriers.
Planet Express offers much better shipping rates than Viabox. The reason why the Viabox is so expensive is simple and we are going to explain it later.
| PLANET EXPRESS | VIABOX | ||||||
| Shipping to: | London | Sydney | Tokyo | London | Sydney | Tokyo | |
|
Package dimensions Package weight |
Postal Service: Fully Tracked | $32,93 | $30,82 | n/a | – | – | – |
| USPS Express | $38,74 | $43,50 | $38,27 | $196,60 | $219,20 | $214,23 | |
| FedEx Economy | $31,71 | $34,72 | $30,19 | $972,00 | $1 062,00 | $876,00 | |
| FedEx Priority | $35,00 | $39,37 | $33,43 | $1 068,00 | $1 182,00 | $978,00 | |
| DHL Worldwide Express | $45,18 | $41,65 | $43,13 | $425,40 | $336,80 | $307,10 | |
Planet Express and even Viabox rates have been calculated on the 15th of November 2019.
Viabox alternative, Planet Express, has no hidden fees. Everything you can find on our pricing website. Also, you can calculate the price in advance with our postage calculator.
Start with our free plan or go premium to save even more by consolidating your packages into one.
Create New AccountShop in the USA or UK
and have packages forwarded to anywhere in the World
NO HIDDEN FEES in the shipping price. You only pay for the services you order.
Feel free to compare our shipping prices with competitors.
The more expensive methods like DHL Worldwide Express, FedEx Priority, and FedEx Economy, are suitable for those that want to enjoy the content of the package as soon as possible. The cheaper delivery methods are excellent ‘budget’ options if you don’t need your package as quickly.
Compare Pricing of Planet Express and Viabox
In the table above, you can see that the Viabox rates are several times more expensive than Planet Express. The reason for that is that Viabox’s additional services (table below) are included in this price.
| PLANET EXPRESS | VIABOX | ||
| FREE | PAID | FREE | |
| MEMBERSHIP PRICE | FREE | $10 per month $50 per year |
free |
| MAIL OUT FEE / HANDLING FEE | $2 per package | $2 per package | – |
| CONSOLIDATION | n/a | $5+$2 per each consolidated package 7 days of free storage for consolidated package |
free |
| FREE STORAGE | 10 days | 45 days | 180 days |
| ADDITIONAL STORAGE | $.01 per lbs per day | $.01 per lbs per day | none |
| MANUALLY PHOTO REQUEST | $2 for 3 general photos $5 for 10 detail photos |
$2 for 3 general photos $5 for 10 detail photos |
free |
| PRE-ORDER PHOTO REQUEST | $1 for 3 general photos $2 for 10 detail photos |
$1 for 3 general photos $2 for 10 detail photos |
n/a |
| SPECIAL REQUEST | $5 flat fee per package | $5 flat fee per package | n/a |
| SHOP FOR ME | $5 service fee 7% of the total cost (bank fee) |
$5 service fee 7% of the total cost (bank fee) |
free |
| EXPRESS PROCESSING | $3 | $3 | n/a |
| OVERWEIGHT FEE (for packages over 10 lbs) | – | – | – |
Pricing of Viabox and Planet Express has been updated on the 15th of November 2019.
If you use Planet Express instead of Viabox, you will save a lot of money.
Sales-tax-free Warehouse
Planet Express has 2 warehouses. Once in California and one in Portland, which is sales tax-free! So, if you want to enjoy the best shipping rates, use the California warehouse. The warehouse in Oregon is completely sales-tax-free.
Reviews of Planet Express
Customer reviews are also a really important factor when choosing your next package forwarder. We are proud to share with you our EXCELLENT rating on Trustpilot. Just to make a whole picture, Viabox has a poor rating and a lot of unsatisfied customers.*
*The information has been updated on 15.11.2019.
Summary Of The Best Viabox Alternative
The story of Planet Express sounds almost like a fairytale. We had a completely empty warehouse in the beginning… But, look at our warehouse now!
Friendly and Responsive Customer Support
Customer support agents have to have empathy and the capability of solving problems. We are really proud that our agents meet these requirements and provide the best service possible – in English, Spanish, Japanese, Czech, and even Arabic.
Useful Knowledge Base and Tutorials
On the Planet Express website, we have published tutorials on how to work with our user interface – so, if you want to place a consolidation request, you can watch our videos.
If you need to get more information about importing goods to your country, we prepared country guides. Shopping in the US has never been easier.
And finally, in our list of popular US stores like Amazon, eBay, Sephora, Boxycharm, etc., there are step by step guides on how to order goods from the US and ship it to your country.
Planet Express vs Viabox FAQ
1. At Planet Express, you know what you pay for. We have transparent pricing.
2. We provide you with responsive and friendly customer support – our agents will answer your questions and help you solve your needs.
3. We have a fully dedicated country and store guides. If you struggle with placing an order, you can follow our step by step tutorials that make shopping from the US easy.
Our customer support is responsive and helpful. We are able to respond to most of your questions within 12 hrs. Feel free to contact us if you have any questions regarding shopping in the US, package forwarding or logistics.
Yes, we have warehouses in California and Oregon. Our warehouse in Oregon is completely sales-tax-free. Enjoy shopping in the US with no sales tax!