The Best ShopUSA Alternative? Try Planet Express

ShopUSA is a huge package forwarding company from the USA that is more than 15 years on the market. They have thousands of customers and tons of reviews on Trustpilot. But, are they really that good? Is there some ShopUSA alternative worth your attention? Let’s find out!

The following page is divided into these sections:

  • Main Benefits of Planet Express
  • Pricing Comparison
  • Shipping Rates Comparison
  • Sales-tax-free Warehouse
  • Planet Express Reviews
  • Why Planet Express is the Best ShopUSA Alternative?
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The Best ShopUSA alternative? Try Planet Express

Planet Express Benefits

ShopUSA alternative, Planet Express, offers several benefits over its competitors. Here are the most important ones:

  • Clear pricing (see the table below)
  • The best shipping rates
  • Professional customer support
  • The best customer reviews on Trustpilot in the package forwarding industry

Shipping Rates

When you decide whether to choose the package forwarder or not, you will probably compare the prices of the shipping. So, let’s compare the prices of ShopUSA and Planet Express for the USPS, FedEx, and DHL shipping methods to a few cities around the world – London, Sydney, and Tokyo.

Shipping to:   London Sydney Tokyo London Sydney Tokyo

Package dimensions
10×8×3 inches

Package weight
4 lbs    

Postal Service: Fully Tracked $32,93 $30,82 n/a n/a n/a n/a
USPS Express $38,74 $43,50 $38,27 n/a n/a n/a
FedEx Economy $30,66 $33,52 $29,19 $35,00 $37,00 $33,00
FedEx Priority $33,81 $38,01 $32,30 $37,00 $41,00 $36,00
DHL Worldwide Express $45,09 $41,65 $43,05 n/a n/a n/a

ShopUSA and Planet Express shipping prices were calculated on the 19th of November 2019.

The prices of both companies are really similar. Planet Express is slightly cheaper than ShopUSA but this is not the main benefit. As you may notice, ShopUSA doesn’t offer USPS Express and DHL Worldwide Express methods that are really popular among a lot of shoppers.

You can calculate the price of the shipping for your package right away with our calculator.


Start with our free plan or go premium to save even more by consolidating your packages into one.

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Shop in the USA or UK

and have packages forwarded to anywhere in the World

NO HIDDEN FEES in the shipping price. You only pay for the services you order.
Feel free to compare our shipping prices with competitors.

Once you calculate the price, just add the handling fee. There are no hidden fees at Planet Express. Just remember that the packages sent by package forwarding companies are as delivery duty unpaid which means that you may be required to pay import duties.

Compare Pricing of Planet Express and ShopUSA

Additional services can be very helpful when forwarding packages. For example, if you need to take pictures of the content, repack the package or remove invoices. ShopUSA alternative, Planet Express, offers clear pricing which is easy to understand and all of these services.

$50 per year
no pricing avaialble $1.99 per month
MAIL OUT FEE / HANDLING FEE $2 per package $2 per package
CONSOLIDATION n/a $5+$2 per each consolidated package
7 days of free storage for consolidated package
n/a free
FREE STORAGE 10 days 45 days 5 days 30 days
ADDITIONAL STORAGE $.01 per lbs per day $.01 per lbs per day $1 per package per days $1 per package per days
MANUALLY PHOTO REQUEST $2 for 3 general photos
$5 for 10 detail photos
$2 for 3 general photos
$5 for 10 detail photos
PRE-ORDER PHOTO REQUEST $1 for 3 general photos
$2 for 10 detail photos
$1 for 3 general photos
$2 for 10 detail photos
SPECIAL REQUEST $5 flat fee per package $5 flat fee per package
SHOP FOR ME $5 service fee
7% of the total cost (bank fee)
$5 service fee
7% of the total cost (bank fee)
n/a n/a
OVERWEIGHT FEE (for packages over 10 lbs) * *

Pricing of Planet Express and ShopUSA was updated on the 19th of November 2019.
*Note from the ShopUSA website: “Large package surcharge ($71) applies if the package has a billable weight greater than 90 lbs. and/or if (2 x width) + (2 x height) is greater than 130 inches. Additional handling ($11) applies if any one side of the package is greater than 48 inches if seconds longest side is greater than 30 inches and/or if actual weight is greater than 70 lbs.

As you can see from the table above, there is a lot of missing prices for ShopUSA additional services. The reason for that is simple. They don’t have transparent pricing on their website. It is really to find more information about their pricing on their website. At Planet Express, we offer clear pricing so you can quickly find out how much will you pay for the individual services.

Sales-tax-free Warehouse

ShopUSA alternative, Planet Express, offers an address in California and Oregon. There is a 9.5% sales tax in California, however, Oregon is a sales-tax-free state. In comparison, ShopUSA has a warehouse only in Virginia where is a 4.3% sales tax.

Planet Express Oregon Warehouse
Planet Express warehouse in Portland, Oregon

Reviews of Planet Express

Customer reviews are a very important factor when choosing a package forwarding company. Trustpilot website is one of the best sources you can visit if you want to read about the experiences of customers. ShopUSA gathered thousands of reviews already which are pretty good. But, according to their customers, ShopUSA’s customer support is not as good as you would expect from such a company.

On the other hand, Planet Express has an EXCELLENT rating on Trustpilot which belongs to one of the highest on the market also thanks to friendly and helpful customer support.

Planet Express Trustpilot Rating

Summary Of The Best ShopUSA Alternative

Planet Express warehouse was opened in 2017 and it was completely empty. Today, the story is completely different. The warehouse is full of customers that can’t wait to get their orders from the US to their country

Friendly and Responsive Customer Support

Planet Express’s customer support is well-rated thanks to its responsiveness, empathy, and helpfulness. You can be sure that you can rely on Planet Express customer support agents if you will have any questions related to logistics.

Useful Knowledge Base and Tutorials

Also, if you struggle when placing a consolidation request or filling in the customs declaration, for example, visit our tutorials website. Our tutorials will help you do the necessary administration in order to ship your package to your country. Don’t worry, it is really easy.

And finally, our country guides! Find out the information about import taxes, restricted items and delivery times to your country. So what are you waiting for?

We appreciate our customers. We wanted to make their online shopping even easier so we have prepared step by step articles on how to shop from favorite US stores.

Planet Express vs ShopUSA FAQ

✅ Why should I use Planet Express instead of ShopUSA?

1. At Planet Express, you know what you pay for. We have transparent pricing.
2. We provide you with responsive and friendly customer support – our agents will answer your questions and help you solve your needs. 
3. We have a fully dedicated country and store guides. If you struggle with placing an order, you can follow our step by step tutorials that make shopping from the US easy.

? Does Planet Express have a good customer support?

Our customer support is responsive and helpful. We are able to respond to most of your questions within 12 hrs. Feel free to contact us if you have any questions regarding shopping in the US, package forwarding or logistics.

? Does Planet Express offer sales-tax-free warehouse?

Yes, we have warehouses in California and Oregon. Our warehouse in Oregon is completely sales-tax-free. Enjoy shopping in the US with no sales tax!